Tire and Battery Service Advisor PT

Position Summary

What you'll do includes collaborating with team members to fulfil sales and service requests, educating associates on tools, tasks and resources, and mentoring new technicians, while communicating and developing interpersonal skills to provide safe and efficient customer service.

• Be a Team Member – Collaborates with team members, educates associates on tools, tasks and resources, mentors new technicians, and develops interpersonal skills for safe, efficient customer service.
• Be an Expert – Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS tire pressure monitoring systems, product specifications and seasonality, and Point of Sale systems as well as phone and in‑person selling techniques.
• Be a Techie – Leverages digital tools to plan and drive sales, improve the service experience, and elevate associate engagement, using handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, application, and training.
• Be an Owner – Communicates equipment, tool and supplies needs to TBC Lead; tracks and monitors returns and special orders; operates cash registers and processes transactions; maintains inventory, audit, safety and compliance standards; reports complaints and safety hazards; completes paperwork, logs and documentation; ensures merchandise is packaged, labeled and stored per company policies; identifies member needs, assists with purchasing decisions, and resolves issues.
• Be a Talent Ambassador – Acts as a brand advocate by valuing the member experience in the TBC area, modeling high‑quality service and products, influencing and inspiring others, working respectfully, supporting teamwork, and helping train teammates.
• Complies with company policies, procedures and standards of ethics and integrity; implements related action plans and applies the Open Door Policy.
• Completes work assignments and priorities using policies, data and resources, collaborating with managers, coworkers, customers and partners; identifies priorities, deadlines and expectations; communicates progress; recommends improvements; learns from change.
• Respect the Individual – Embraces diversity and creates a workplace where associates feel seen, supported and connected; builds strong relationships; mentors others; recognizes contributions.
• Act with Integrity – Maintains highest standards of ethics and compliance, supports Walmart’s regenerative goals, and demonstrates humility, honesty, fairness and transparency.
• Serve our Customers and Members – Delivers results with customer focus; makes decisions based on reliable information and considers the impact on teams and stakeholders.
• Strive for Excellence – Displays curiosity, takes calculated risks, demonstrates courage and resilience; drives continuous improvement, embraces new technologies, and supports others through change.

• Health benefits – Medical, vision and dental coverage.
• Financial benefits – 401(k), stock purchase and company‑paid life insurance.
• Paid time off – PTO, parental leave, family care leave, bereavement, jury duty and voting; PTO/PPTO may be used for vacation, sick leave, holidays or other purposes; meets or exceeds required paid sick leave laws.
• Other benefits – Short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U – Company‑paid education benefit program for full‑time and part‑time associates, covering tuition, books and fees for programs ranging from high school completion to bachelor's degrees and short‑form certificates.

Hourly wage: $19.00 to $27.00 (actual rate will equal or exceed the applicable minimum wage). Additional compensation may include premiums ranging from $0.35 to $3.00 per hour, based on schedule, facility, season or specific work performed.

• Valid state‑issued driver’s license.
• 18 years of age or older.

• Auto service industry experience or retail experience.

2335 BENT CREEK RD, AUBURN, AL 36830‑6434, United States of America.

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job, ensuring a safe and productive work environment.