Team Member, Sales

At R&R Landscaping, our mission is to create lasting impact — by building beautiful landscapes, meaningful careers, and strong communities with care, creativity, and joy.

Our team members are an integral part of that mission.

This position is responsible for securing a consistent flow of profitable design/build business for the company. The role requires designing and estimating comprehensive landscape plans, including softscape, hardscape, drainage, irrigation, lighting, and other features, based upon the client’s desires. Clear communication with the client and production team, along with a dedicated commitment to a positive client experience, is essential.

• Design, estimate, and sell residential and commercial landscape projects, irrigation systems, and lighting systems.
• Conduct an initial consultation with clients to actively listen for needs and preferences regarding the project.
• Conduct site analyses and assessments to measure and/or determine soil type, slope, drainage, exposure, and existing structures, features, roads, and utilities that will affect the project.
• Prepare and present proposals in a complete and professional manner, according to company standards.
• Ensure all estimates are prepared and approved as needed prior to presenting to the client.
• Sell work within approved margin guidelines to achieve targeted job costs and profit margins.
• Respond to all inquiries and requests for proposals in a timely manner.
• Track the status of all pending proposals and actively follow up to maximize sales opportunities. Aggressively pursue all proposals in progress.
• Maintain a company-owned database of current, prospective, and past clients to support marketing and sales efforts.
• Monitor installation and work closely with the production team regarding scheduling, quality control, and client experience.
• Maximize client retention by maintaining a keen awareness of and providing candid feedback on client relationships and the client’s perception of the products and services rendered.
• Promptly communicate with the appropriate parties regarding any problem areas and seek immediate resolution.
• Anticipate client needs with positive solutions in a timely manner and assist in the sale of change orders and extra-contractual work.
• Review and approve billing documentation on a weekly basis, conducting final walk-throughs and collecting payments when necessary.
• Monitor plant inventory, including the forecasting, ordering, recording, tracking, and proper maintenance of all plant material.
• Develop relationships with builders, developers, realtors, and homeowners. Represent R&R Landscaping at various events, organizations, and associations to promote new business, strengthen community ties, and enhance the public image and brand of the company.
• Maintain positive relations with other companies in the industry and related industries.
• Participate in various industry associations to increase knowledge of the marketplace, sales opportunities, competition, selling techniques, and best practices.
• Stay abreast of design trends and continue to increase technical knowledge within the industry.
• Provide feedback to appropriate parties regarding pricing, competition, and other market observations. Exploit changing market opportunities and respond to competitor strategies.
• Provide feedback, support, and recommendations regarding marketing strategies, materials, and opportunities.
• Maintain awareness of billing and collection status on all projects/clients. Advise on credits or collections and work with production and clients to resolve any collection issues for work sold.
• Complete required paperwork, reports, and data entry in a timely manner.
• Promptly respond to internal and external communication.

• Commissions
• Medical and dental insurance
• Paid time off
• Company vehicle (optional)
• Fun and supportive environment

• Actual sales to budget
• Ratio of proposals submitted to backlog goals and objectives
• Profit margin on projects sold
• Accuracy and completeness of sales, client, and prospect records database
• Development of loyal/repeat/referral client base
• Quality of design
• Breadth of horticulture knowledge