Administrative Services Coordinator

Full Time $25.00 to $28.00 DOE

Siena Terraces, a Generations Healthcare facility, is looking for an Administrative Services Coordinator to join our team.

Siena Terraces, a Generations Healthcare facility, is looking for an Administrative Services Coordinator to join our team.

The Administrative Services Coordinator supports the day-to-day administrative and financial operations of the Adult Residential Facility (ARF), with primary responsibility for Resident Financial Services and support of payroll and accounts payable functions. This position coordinates resident financial records, billing and collection activities, resident trust account administration, payroll processing, and other administrative processes to promote accurate, timely, and compliant facility operations. The Administrative Services Coordinator reports to the Administrator and works closely with the Accounts Receivable Consultant regarding resident financial services and related responsibilities.

We offer a competitive compensation package, healthcare benefits, and excellent career growth opportunities. Health Benefits for full-time employees offered 1st of the month following hire date. Benefits and incentive programs (including sign-on bonuses, if applicable) are subject to eligibility requirements and may change at any time. Sign-on bonus terms and amounts are subject to change and are based on the employee’s date of hire.

• Manage Daily Census, including review of resident’s insurance eligibility.
• Assist with completion of initial and re-authorization Treatment Requests as needed, including all pertinent documentation necessary for approval and billing.
• Research and perform collection activity on accounts, including claims follow-up, correspondence, and aging review.
• Provide the Accounts Receivable Consultant and facility Administrator with oral and written reports regarding collection activity and actions taken.
• Assist with resident’s financial transactions, cash balancing, deposits.
• Perform month-end close closing functions and claims submission as necessary or directed.
• Support resident trust account administration, including documentation, reconciliations, disbursements, and related compliance activities in accordance with company policy and procedures.
• Perform office functions as necessary or directed, i.e., letters, phone calls, scanning.
• Coordinates with conservators, counties, payers, and internal departments regarding financial documentation, collections follow-up, and account resolution.
• Perform audits of documentation, charges, and related records to ensure accuracy, completeness, and regulatory compliance.
• Maintain all residents’ financial records in an orderly fashion.
• Report to AR Consultant and the facility Administrator any audit items that require their attention.

• Process biweekly payroll accurately and on schedule, including reviewing timekeeping records, identifying discrepancies, and coordinating necessary corrections with leadership and the Support Center Payroll Department.
• Review and enter vacation and sick requests and other payroll-related information, as needed.
• Prepare payroll reports and assist with biweekly payroll reconciliation.
• Respond to employee questions regarding paychecks and coordinate with the Support Center Payroll Department as needed.
• Assist with new hire setup in timekeeping systems, including clock enrollment and access.
• Maintain daily attendance logs and related staffing documentation for accuracy and completeness.
• Maintain confidentiality of employee compensation and personal information.

• Processes accounts payable (AP), including…