Inspection Supervisor

About Team Quality Services

For over 25 years, Team Quality Services has established itself as a leader in quality-related services across North America. Our target customers are manufacturers and suppliers to various industries, with the core of our current business based in the automotive sector. We pride ourselves on being there to solve problems in the field, so our customers can stay home.

This position is responsible for the direct coordination and supervision of an inspection project and the assigned employees with the assistance and guidance of the Inspection Services department. The role involves daily travel to customer plant locations in the assigned regions to perform inspection and supervision services.

Base pay: $20/hour with 2nd shift premium of +$1.00/hour and 3rd shift premium of +$1.50/hour. Training on 1st shift; 2nd and 3rd shift hours depend on availability/contracted work.

Full benefits package including medical, dental, and vision insurance; paid time off; 401k with match; and more.

Team First, Humble Confidence, Integrity, Self-Driven, and a Can-Do Attitude.

• Project supervision, manpower utilization, and training team members at assigned locations.
• Setup and manage project process flows that minimize risk of containment failure.
• Coordinate with Manager for scheduling of inspection team members to ensure efficient manpower utilization.
• Assist project crews on inspection procedures and projects as a working supervisor.
• Develop and maintain strong relationships with supplier and service location personnel, serving as main point of contact for quality‑related matters.
• Conduct regular audits and assessments of supplier parts at the service location to ensure compliance with quality standards, specification, and material flow.
• Collaborate with cross‑functional teams to establish and implement supplier quality performance objectives.
• Recommend initiatives, including process improvements and corrective action plans, to drive product quality, reliability, and cost reductions.
• Rapidly identify, isolate, communicate and resolve quality issues.
• Conduct root cause analysis of customer quality issues.
• Understand service location processes and its effect on customers’ parts.
• Provide technical support and guidance to customers and service location staff, assisting in resolving quality‑related challenges and implementing best practices.
• Stay abreast of industry trends, regulatory requirements, and technological advancements in manufacturing and quality assurance.
• Communicate effectively with customer and service location team members, including engineering, quality, logistics, procurement, and production teams.
• Identify leads and generate new business opportunities for the Company.
• Document and update notes, audits, issues, contacts, parts, and supplier information in software systems.
• Promote proper work ethic and demonstrate the Company’s Core Values, policies, procedures and best practices.
• Comply with all customer and service location requirements, including health/safety training and vaccination status.
• Demonstrate proficiency using technology, including smartphones, tablets, computers, mobile applications, web‑based software, typing, data entry, spreadsheets, and video‑conferencing systems.
• Demonstrate communication skills to deal effectively with diverse groups, including proficiency in using telephone/cellphone.
• Maintain close working relationship with Company team members, customers, service locations, and the general public for technical assistance and problem‑solving.
• Demonstrate excellent problem‑solving skills, analyzing complex issues and implementing effective solutions.
• Demonstrate outstanding communication and interpersonal skills to build rapport and influence stakeholders at all levels.
• Demonstrate solid project and time management capabilities, organizing, prioritizing, and managing multiple projects simultaneously.
• Demonstrate proficiency in quality analysis tools and methodologies such as Six Sigma and Lean Manufacturing.
• Use measurement gauges (calipers, micrometers, feeler gauges, etc.).
• Travel to Company…