Automotive BDC Appointment Setter

BDC, Call Center, Customer Service Experience Preferred Job Intro

Ben Davis Chevrolet in Auburn, IN is a great place to have a rewarding career! Our fast-paced Business Development Call Center (BDC) is seeking energetic and motivated Appointment Setters to respond to inquiries from interested shoppers, provide information about our vehicles, schedule appointments for customers to meet with our sales team, follow up, confirm, and reschedule appointments, and more.

We offer a vibrant work environment, excellent compensation, and opportunities for career growth while you connect with customers and drive sales success. We providea professional and supportive workplace where teamwork, respect, and results go hand in hand, and each employee has the training, support, and tools needed to succeed in their career. We expect excellence, reward performance, and strive to make every day productive and enjoyable.

Schedule Appointments:
Schedule and confirm appointments for potential customers to meet with our sales team, ensuring a seamless transition from inquiry to visit and more.

• Excellent performance-based income
• Weekly pay
• Excellent training
• Paid vacation with 6 paid holidays
• 401(k) savings plan
• 5-day work week, closed on Sundays
• Medical insurance almost fully employer-subsidized employees
• $20,000 life insurance policy provided free to the employee
• Employee discounts on vehicles, service, and more

• Engage with Customers:
  Respond to inquiries from interested shoppers via phone, email, test, and social media, providing information about our vehicles and services.
• Schedule Appointments:
  Schedule and confirm appointments for potential customers to meet with our sales team, ensuring a seamless transition from inquiry to visit.
• Lead Management:
  Maintain accurate records of customer interactions using our CRM system, tracking leads, and following up to ensure satisfaction.
• Collaborate:
  Work closely with the sales departments to optimize lead conversion and enhance customer experiences.

• Automotive BDC, call center, or customer service experience is preferred.
• A sales mindset, energetic, goal-oriented, and motivated to succeed.
• Excellent communication and organizational skills.
• Comfortable learning and using CRM and computer systems.
• Reliable, punctual, and committed to providing exceptional customer service.
• A positive attitude and desire to learn are essential.

Join the Ben Davis Chevrolet Team.