Environmental PMA Eurofins Drinking Water and Wastewater Northeast Auburn MAINE

Job Description

The Project Manager Assistant/Client Login Specialist supports the lab in servicing clients to meet the laboratory mission. Position is full time, Mon‑Fri 7:30 am‑4:00 pm with occasional Saturday mornings. Overtime as needed.

Must live within commutable distance to Auburn, Maine and have a background in Environment or the Sciences. Ideal for candidates who thrive in a customer service position.

• Answering phones and directing calls to the appropriate party.
• Greeting clients and accepting samples.
• Maintain inventory for office supplies, replenish, stock and keep clean and organized.
• Maintain office machines such as fax, copier, scanner, and call for service when needed.
• Ensure paper and toners are available for general use.
• Responsible for postage meter/scale and postmarking outgoing mail.

• Project Set Up
• Schedules courier or field sampler, if needed
• Confirms non-Eurofins Environment Testing America subcontract labs are on the approved list and set up as vendors for existing work
• Generates accounting software requisition when sending subcontract samples
• Sample Receipt
• Reviews log-in
• Generates subcontract paperwork
• Sends client sample receipt confirmation
• Reviews draft invoice
• Confirms that any client needed information (purchase order, project number, etc.) is recorded in LIMS for invoicing
• Reporting
• Creates and issues final report by client due date
• Issues final data package
• State reporting forms and submission
• Data upload
• Compiles case narrative

• Regular attendance and punctuality
• Collect samples from on‑site drop box
• Unpack shipments and document receipt of sample
• Organize and record samples
• Data entry into LIMS
• Maintenance of the department and lab, including stocking supplies and housekeeping
• Phone and email correspondence with clients
• Review analytical reports quickly and accurately
• Scan and send out reports in a timely manner
• Assist with customer services
• Handle interactions with walk‑in clients
• Conduct all activities in a safe and efficient manner
• Perform other duties as assigned

• Associate degree (2 years client‑relationship/client service experience may substitute for degree)
• High school Chemistry coursework, basic laboratory experience
• Environmental laboratory experience
• 1-3 years business experience required
• Authorization to work in the United States without restriction or sponsorship
• May need to lift up to 50lbs coolers of samples on occasion.

• Customer service/client relations experience preferred
• Bench chemist experience preferred
• Strong interpersonal skills
• Effective problem‑solving skills
• Strong oral and written communication skills
• Strong organizational skills
• Computer skills, using routine software applications such as Outlook, Office, Excel, Word, Access, and PowerPoint.
• Perform other duties as assigned

$20‑22 per hour (DOE)

All offers of employment are contingent upon a successful completion of a pre‑employment drug screen and background check.

Eurofins is an Equal Employment Opportunity and affirmative action employer. We do not offer visa sponsorship for this role.