Environmental PMA, Eurofins Drinking Water and Wastewater Northeast, Auburn MAINE

Environmental PMA, Eurofins Drinking Water and Wastewater Northeast, Auburn MAINE

• Full-time
• Compensation: USD 20 - USD 22 - hourly

The Project Manager Assistant/Client Login Specialist supports the lab in servicing clients to meet the laboratory mission. Position is Full time, Mon-Fri 7:30am-4:00pm with occasional Saturday Mornings. Overtime as needed.

Must live a commutable distance to Auburn, Maine and have a background in Environment or the Sciences. This position is ideal for candidates who thrive in a customer service position.

Compensation is $20-22/hour (DOE)

This is a great opportunity to gain experience in a laboratory and grow with the organization.

Essential Office

Duties and Responsibilities:

• Answering phones and directing calls to the appropriate party.
• Greeting clients and accepting samples.
• Maintain inventory for office supplies, replenish, stock and keep clean and organized.
• Maintain office machines such as fax, copier, scanner, and call for service when needed.
• Ensure paper and toners are available for general use.
• Responsible for postage meter/scale and postmarking outgoing mail.

Project Management Assistant

• Project Set Up
• Schedules courier or field sampler, if needed
• Confirms non-Eurofins Environment Testing America subcontract labs are on the approved list and set up as vendors for existing work
• Generates accounting software requisition when sending subcontract samples
• Sample Receipt
• Reviews log-in
• Generates subcontract paperwork
• Sends client sample receipt confirmation
• Confirms that any client needed information (purchase order, project number, etc.) is recorded in LIMS for invoicing
• Reporting
• Creates and issues final report by client due date
• Issues final data package
• State reporting forms and submission
• Data upload
• Compiles case narrative

Login Client Support Specialist

• Regular attendance and punctuality
• Collect samples from on-site drop box
• Unpack shipments and document receipt of sample
• Organize and record samples
• Maintenance of the department and lab, including stocking supplies and housekeeping
• Phone and email correspondence with clients
• Review analytical reports quickly and accurately
• Scan and send out reports in a timely manner
• Assist with customer services
• Handle interactions with walk-in clients
• Conduct all activities in a safe and efficient manner
• Perform other duties as assigned

Basic Minimum Qualifications

• Associate degree (2 years client-relationship/client service experience may substitute for degree)
• High school Chemistry coursework, basic laboratory experience
• Environmental laboratory experience
• 1-3 years business experience required
• Authorization to work in the United States without restriction or sponsorship
• May need to lift up to 50lbs coolers of samples on occasion.

Ideal Candidates will have:

• Customer service/client relationship experience preferred
• Bench chemist experience preferred
• Strong interpersonal skills
• Effective problem-solving skills
• Strong oral and written communication skills
• Strong organizational skills
• Computer skills, using routine software applications, such as Outlook, Office, Excel, Word, Access, and PowerPoint.
• Perform other duties as assigned

All offers of employment are contingent upon a successful completion of a pre-employment drug screen and background check.

Please note - Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location.

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.

We do not offer Visa Sponsorship for this role.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and affirmative action employer.

Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.