Call Center Specialist

Customer Care Specialist

We are seeking an individual eager to join our team as a Customer Care Specialist. No prior banking experience is required; training will be provided. The role involves providing friendly customer service over the phone, assisting customers with banking needs, navigating multiple computer systems, and collaborating across departments to resolve issues.

• Provide smart, friendly customer service to customers over the phone.
• Assist customers with their banking needs and maintain a knowledge of a variety of bank products and procedures.
• Navigate multiple computer systems, multi‑task, and document outcomes during and after calls.
• Collaborate with other departments across the bank to assist customers’ needs and solve problems.
• Offer advice to customers to deepen their relationships.
• Take initiative and bring a positive attitude.

• No previous banking experience required; we will train you.
• Excellent communication and problem‑solving skills.
• Tech‑savvy and detail oriented.
• Ability to multi‑task in a fast‑paced environment.
• Positive attitude and willingness to collaborate.

• Robust medical, dental, and vision insurance packages.
• Generous time off, including paid federal holidays and paid day off for your birthday.
• 401(k) retirement savings plan.
• Tuition reimbursement and professional development opportunities.
• Employee assistance program and wellness program.

Camden National Bank is an Equal Opportunity Employer and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, citizenship status, age, disability, genetic information or veteran status.

Employment with Camden National is on an at-will basis, meaning employment is not guaranteed for any specific period of time. Completion of an employment application does not constitute a contract. For more information, please visit the company website.