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Fiber Network Support & Billing Specialist
Job in
Auburn, Androscoggin County, Maine, 04211, USA
Listed on 2026-07-11
Listing for:
Valid8 Financial, Inc.
Full Time
position Listed on 2026-07-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Light Craft is seeking a Customer Service Representative to be the primary contact for customers across our fiber networks. You will handle inbound calls, triage tickets, and resolve first-order issues including connectivity, billing, and account management.
The role requires a strong customer service mindset, excellent communication, and the ability to document interactions accurately. Hybrid office/remote options may apply depending on policy.
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