Enrollment & Retention Counselor - Student Success Concierge
Job in
Auburn, Androscoggin County, Maine, 04211, USA
Listed on 2026-07-29
Listing for:
University of California
Full Time
position Listed on 2026-07-29
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
The Enrollment and Retention Counselor (ERC) at University of New England guides online program students, offering concierge-style support for admissions questions, course registration, withdrawals, and progress toward graduation. The ERC addresses complex student issues, ensuring timely information and a positive student experience.
This role collaborates with the College to implement recruitment plans, maintains CRM data, analyzes trends, and assists with training new staff.
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