Value Collections Specialist

Position: High-Value Collections Specialist

The Collection Specialist will be responsible for the collections portion of the business. Within this area, the incumbent is accountable for achieving corporate collection goals and providing timely and accurate information to management for dissemination throughout all divisions of Tyler.

As a part of Tyler’s corporate staff, you will make an impact on outcomes that affect various areas of the company. Your work will ultimately support our team members, clients, stakeholders, and the public sector.

Location Travel

0-5%

Responsibilities

• Interact professionally with external customers on all collection issues, including making collection calls.
• Work with other members of the collections team to determine and carry out the best method to resolve delinquent accounts.
• Issue statements, provide invoice copies, and create accounts receivable adjustments as needed.
• Provide statements, invoices and information to internal and external customers as needed to assist in resolving collection issues.

Qualifications

• Associate degree or equivalent work experience
• 1-3 years of collection experience
• Experience with collecting high value transactions
• Microsoft Office experience (Excel, Word)
• Strong analytical, communication and customer service skills
• Excellent phone manner

State-Specific Salary Range Disclosure Requirements

Salary will generally fall between $37,773 - $55,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

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The Collection Specialist will be responsible for the collections portion of the business. Within this area, the incumbent is accountable for achieving corporate collection goals and providing timely and accurate information to management for dissemination throughout all divisions of Tyler.

As a part of Tyler’s corporate staff, you will make an impact on outcomes that affect various areas of the company. Your work will ultimately support our team members, clients, stakeholders, and the public sector.

Location

Yarmouth, Maine | Plano, Texas

Travel

0-5%

Responsibilities

• Interact professionally with external customers on all collection issues, including making collection calls.
• Work with other members of the collections team to determine and carry out the best method to resolve delinquent accounts.
• Issue statements, provide invoice copies, and create accounts receivable adjustments as needed.
• Provide statements, invoices and information to internal and external customers as needed to assist in resolving collection issues.

Qualifications

• Associate degree or equivalent work experience
• 1-3 years of collection experience
• Experience with collecting high value transactions
• Accounting background desired
• Microsoft Office experience (Excel, Word)
• Strong analytical, communication and customer service skills
• Excellent phone manner

State-Specific Salary Range Disclosure Requirements

Salary will generally fall between $37,773 - $55,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Taking Care of You & Your Family

Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people .

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Requisition Number:
#INDSS

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing  or by calling  ext.

791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.

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