Business Analyst - Finance

The Business Analyst serves as the primary liaison between business units and Information Technology Services, translating operational needs into clear, actionable system requirements for the institution’s enterprise applications. Working under the direction of the Director of Information Technology Portfolio and Transformation and in close partnership with the Director of Enterprise Applications and Platform Services, the Business Analyst will partner with functional owners, project managers, developers, and vendors.

This role gathers and documents requirements, configures and tests application functionality, builds reports, supports release management, supports system integrations, and helps ensure that business applications are reliable, secure, and aligned with institutional goals.

The Business Analyst also plays a key role in identifying opportunities to redesign business processes and leverage technology to advance institutional strategy. Finally, the Business Analyst provides ongoing support, troubleshooting, and continuous improvement for assigned applications throughout their lifecycle.

UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one‑of‑a‑kind study‑abroad campus in Tangier, Morocco, and an array of flexible online offerings. In an uncommonly welcoming and supportive community, we offer hands‑on learning, empowering students to positively impact a world full of challenges. We are the state’s top provider of health professionals and home to Maine’s only medical and dental colleges, a variety of other interprofessionally aligned health care programs, and nationally recognized programs in the marine sciences, the natural and social sciences, business, the humanities, and the arts.

• Multiple health and dental plan options, plus vision coverage.
• Up to 8% retirement plan match.
• Generous leave time, including vacation, sick, and personal time, and 12+ holidays per year.
• Educational benefits:
  • UNE tuition waiver for employees, spouses, and domestic partners

• Partner with functional stakeholders to elicit, analyze, and document business requirements, process flows, and use cases for new and existing applications.
• Translate business needs into functional specifications, configuration requirements, and clear acceptance criteria that development, configuration, and vendor teams can act on.
• Evaluate current business processes and recommend application‑based improvements that increase efficiency, accuracy, and user satisfaction.
• Conduct fit‑gap analysis between business requirements and application capabilities, identifying configuration, customization, or integration options.
• Maintain requirements traceability and supporting documentation throughout the project and application lifecycle.
• Identify opportunities to standardize, optimize, or transform business processes through technology‑enabled solutions aligned with institutional priorities.

• Configure application settings, workflows, forms, reports, and security roles to meet documented business requirements and institutional standards.
• Develop and execute test plans, test cases, and test scripts; coordinate unit, system, integration, and user acceptance testing and track defects to resolution.
• Provide tier‑two functional support for assigned applications, diagnosing issues, identifying root causes, and coordinating fixes with technical teams or vendors.
• Support release management activities, including reviewing patches and upgrades, validating changes in non‑production environments, and confirming readiness for production deployment.
• Create and maintain end‑user documentation, job aids, and knowledge base articles for supported applications.

• Analyze application data to support reporting, reconciliation, and decision making, and assist users with report and dashboard requests.
• Support data integrity efforts, including data validation, cleanup, mapping, and migration activities for assigned applications.
• Assist with the design, testing, and monitoring…