Public Safety Software Support Analyst
Listed on 2026-10-30
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IT/Tech
HelpDesk/Support
Mark
43 in Portland, ME is seeking a Software Support Analyst to join our customer support team. You’ll directly interact with first responders and civilian staff at public safety agencies to improve their experience with our products.
The role requires strong communication, problem-solving, and the ability to work across teams to resolve issues. We expect at least 2 years of software support experience, comfort with Zendesk/JIRA, and the ability to learn and explain complex software.
Our organisation is growing, and we are hiring a Public Safety Software Support Analyst I in Portland, ME, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in Portland, ME, United States.
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