Customer Service Representative

• Assist customers inside and outside a U-Haul center with U-Haul products and services
• Use smartphone-based U-Scan technology to manage rentals and inventory
• Move and hook up U-Haul trucks and trailers
• Clean and inspect equipment on the lot, including checking fluid levels
• Answer questions and educate customers regarding products and services
• Prepare rental invoices and accept equipment returned from rental
• Install hitches and trailer wiring
• Fill propane
• Drive a forklift
• Participate in ongoing continuous U-Haul education through U-Haul University
• Perform other duties as assigned

• Valid driver’s license and ability to maintain a good driving record
• High school diploma or equivalent
• Ability to move equipment weighing a minimum of 50 lbs., assisted or unassisted
• Ability to work around moving parts or machines, fumes, or irritant chemicals
• May be required to use protective clothing or gear such as masks, goggles, gloves, or shields

Demonstrates strong customer service skills while assisting with U-Haul products and services, and effectively manages equipment rentals and inventory using smartphone technology. Capable of performing physical tasks, including moving heavy equipment and maintaining safety standards.

• Customer Service
• Equipment Management
• Valid Driver's License
• High School Diploma
• Forklift Operation

• Equipment Inspection
• Hitch Installation
• Propane Filling
• Inventory Management
• Rental Invoicing

• Communication
• Education
• Teamwork

• U-Haul Products
• Moving Equipment
• Safety Gear
• Continuous Education

• U-Scan Technology