Senior Master Technician

Senior Master Technician

We are seeking a Senior Master Technician who is Ford-certified to join our team! This individual will be responsible for performing a variety of mechanical services on vehicles, diagnosing and repairing complex mechanical issues, and providing exceptional customer service to our clients. The ideal candidate will have a strong background in the automotive industry and a passion for delivering top-quality workmanship.

By working at Ira Ford Auburn, you can be a part of a brand that honors the past, and is invested in the future. Join the Ira Ford Family where we value service to each other and the world as much as to our customers!

Benefits:

• Market leading pay based on experience plus bonuses!
• Great work environment with the latest equipment
• Health, Medical, Dental and Vision
• Life and Disability plans
• 401K Plan
• Employee stock purchase plan
• Paid time off and vacation
• Growth opportunities
• Structured, self-paced training opportunity leading to manufacturer and Group 1 recognition
• Annual company recognition program - Pinnacle Awards
• Flat Rate Hourly role
• Employee vehicle purchase plans
• Long term job security
• Flexible Work Schedule

Responsibilities:

• Perform a wide range of mechanical services on various vehicles in a timely and efficient manner.
• Diagnose and repair complex mechanical issues using diagnostic tools and equipment.
• Provide accurate and detailed reports of repairs and services performed.
• Ensure all work is completed to the highest standards and follows manufacturer specifications.
• Continually maintain and update technical knowledge and skills through training and certifications.
• Communicate effectively with customers to explain repairs and services and address any concerns or questions.
• Collaborate with the service team to maintain a clean and organized work area.
• Adhere to all safety protocols and regulations.

Requirements:

• Ability to achieve targeted goals
• Strong desire to provide an exceptional client experience
• Love and passion for the automotive industry
• Communication and basic computer skills
• High school diploma or equivalent.
• Senior Master Ford Certification required.
• Previous experience at a Ford dealership.
• Minimum of 5 years of experience as an Automotive Technician.
• Thorough knowledge of automotive systems, mechanics, and components.
• Strong diagnostic and problem-solving skills.
• Proficient with diagnostic tools and equipment.
• Excellent communication and customer service skills.
• Ability to work efficiently and independently in a fast-paced environment.
• Valid driver's license and clean driving record.
• Ability to lift up to 50 pounds and stand for extended periods of time.

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.