Senior Manager, Demand Planning
Listed on 2026-06-26
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Business
Supply Chain / Intl. Trade, Operations Manager, Business Analyst, Business Development
Senior Manager, Demand Planning
Job Function:
Supply Chain & Procurement
The Senior Manager, Demand Planning is responsible for developing and managing short- and long-term demand forecasts for products distributed across North America. This strategic leadership role partners closely with Sales, Marketing, Purchasing, Manufacturing, Supply Planning, and Quality/Regulatory Affairs to ensure forecast accuracy, optimize inventory investments, support customer service objectives, and enable supplier capacity planning.
The role leads the monthly Sales & Operations Planning (S&OP) process, drives continuous improvement in forecasting and inventory management, and oversees demand planning activities related to new product launches, promotions, product transitions, and discontinuations.
Key Responsibilities- Lead demand planning activities supporting businesses sourcing inventory through the North American Logistics Center in Auburn, MA, including KSUS, KSEC, KSEM, KSVEA, and the U.S. OR1 Division.
- Recruit, develop, coach, and lead Demand Planning team members.
- Facilitate cross-functional forecasting reviews and develop consensus demand plans with Sales, Marketing, and Purchasing.
- Maintain and communicate short- and long-range demand forecasts to Global Demand Planning.
- Lead the monthly S&OP process to align demand, supply, inventory, and business objectives.
- Partner with cross-functional teams to support new product launches, commercialization activities, promotions, and product transitions.
- Establish processes to proactively identify supply risks, inventory challenges, and forecast gaps.
- Develop and enhance reporting and performance metrics, including forecast accuracy, new product launch performance, and product discontinuation results.
- Utilize forecasting tools, predictive analytics, and Forecast Value Add (FVA) methodologies to improve forecast performance and business outcomes.
- Review and update SKU classifications and continuously evaluate forecasting technologies, systems, and best practices to drive improvement.
- Bachelor's degree or equivalent experience.
- 7+ years of Demand Planning and/or Supply Chain experience.
- 3+ years of leadership or supervisory experience.
- Strong Excel skills and knowledge of forecasting methodologies.
- Excellent communication, presentation, and collaboration skills.
- APICS certification.
- Experience with SAP/ERP systems.
- Knowledge of Forecast Pro, Salesforce, Qlik View, and IBP.
- Strong organizational and time management skills.
- Travel: Up to 10%
- Direct Reports: Demand Planning & New Products Planning Analyst
- Physical Requirements: Ability to sit for extended periods.
- Key Stakeholders: Sales, Marketing, Purchasing, Supply Planning, Manufacturing, QM/RA, Sample Operations, and third-party suppliers.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- Medical / Dental / Vision including a state-of-the-art wellness program and pet insurance, too!
- Up to 8 weeks of 100% paid company parental leave; includes maternal/ paternal leave, adoption, and fostering of a child.
- 401(k) retirement savings plan providing a match of 60% of the employee’s first 6% contribution (up to IRS limits)
- Section 125 Flexible Spending Accounts
- Life, STD, LTD & LTC Insurance
- We prepay your tuition up to $5,250 per year! - Tuition pre-imbursement
- Fitness reimbursement of up to $200 annually
- And much more!
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