Member Concierge: Frontline Lead
Job in
Auburn, Worcester County, Massachusetts, 01501, USA
Listed on 2026-05-20
Listing for:
Flexcar
Full Time
position Listed on 2026-05-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
A pioneering car ownership company in Auburn, MA is seeking a Member Concierge to provide exceptional customer service and support to Flexcar members. This role involves assisting members throughout the vehicle order and delivery process, ensuring a seamless experience. Ideal candidates will have 1-2 years of customer service experience, excellent problem-solving abilities, and a dedication to exceeding customer expectations. The position offers competitive pay and comprehensive benefits, including 401(k) matching and PTO.
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