Guest Experience Specialist — Front Desk
Job in
Auburn, Worcester County, Massachusetts, 01501, USA
Listed on 2026-06-13
Listing for:
Crestline Hotels & Resorts
Full Time
position Listed on 2026-06-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service, Event Manager / Planner -
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
Crestline Hotels & Resorts is seeking a Full-Time Front Desk Agent at Fairfield Inn and Suites Worcester Auburn. This role is pivotal in ensuring guests receive a warm welcome from check-in to check-out. The agent will handle guest inquiries, resolve complaints, and maintain hotel knowledge.
The ideal candidate is a high school graduate with at least one year of hotel-related experience. Basic computer skills are required. Join us in creating memorable guest experiences.
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