Customer Service Representative
Job in
Auburn, Worcester County, Massachusetts, 01501, USA
Listed on 2026-06-14
Listing for:
Napa Auto Parts
Full Time
position Listed on 2026-06-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM -
Sales
Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Responds to basic customer inquiries regarding products and provides quotes;
Processes customer orders via telephone, fax, email, electronic methods, or walk in (counter sales);
Negotiates sale and purchase prices within parameters to influence gross profit;
Builds customer relationships to drive repeat business;
Expedites backorders and may assist with order shipment
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