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Member Experience & Support Specialist
Job in
Auburn, Worcester County, Massachusetts, 01501, USA
Listed on 2026-07-18
Listing for:
Flexcar
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Flexcar is seeking a Member Concierge in Auburn, MA to serve as the primary member support from order through vehicle return. You will deliver exceptional service, resolve issues quickly, and use our technology to manage interactions across channels.
The role emphasizes quality checks, cross-functional collaboration, and continuous improvement. Ideal candidates have 1–2 years in customer service, strong communication, and a willingness to drive up to 25% of the time, including evenings and
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