Valve & Industrial Service Coordinator

Empowering our Partners to Advance the World.

NECI is an Emerson Impact Partner and provider of industrial automation and digital transformation solutions and services. We solve process, automation, and data integration challenges in therapeutics, energy, and manufacturing with a broad portfolio of product, project, and service capabilities. Our experienced team has a deep knowledge of people, process and systems and relentlessly seeks to drive the outcomes that empower our partners to advance the world.

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NYNE Mechanical, a division of NECI, is a team of talented problem solvers who can see beyond the immediate effect of a breakdown to the root cause. Our entrepreneurial culture encourages and rewards those who can think like our clients and make recommendations to improve their uptime performance.

• Highly competitive Medical, Dental, and Vision Insurance
• Flexible Spending or Health Savings Accounts
• 10 Paid Holidays
• 12 Paid Weeks Birthing Parent Leave
• Pet Insurance
• Retirement Savings: 401(k) and Employee Stock Ownership Plan
• Employee Referral Bonus
• Professional Development Reimbursement
• Company Paid STD, LTD, and Life Insurance

We are looking for a Service Coordinator to support NECI's valve and asset repair business.

This is an excellent opportunity for someone with strong mechanical aptitude, organization, and customer service skills who wants to build a career in an industrial service environment. We are prepared to provide hands-on training to the right person.

The role combines customer coordination, work order management, scheduling, and day-to-day support for our shop and field service teams. You will learn how valve and equipment repairs are scoped, quoted, scheduled, completed, and documented.

There is a significant amount of overtime available, particularly during customer outages and other busy periods. This creates a strong opportunity for someone who wants to increase their earnings and is comfortable working additional hours when needed.

If you are mechanically inclined, eager to learn, and interested in a role with substantial overtime earning potential, we encourage you to apply, even if you do not have direct valve or industrial service experience.

• Bring a strong work ethic, mechanical curiosity, and willingness to learn—we will teach you the technical side of the business.
• Respond quickly and professionally to customer questions, service requests, and schedule changes.
• Stay organized while managing multiple jobs, changing priorities, and time-sensitive requests.
• Take ownership of work orders, communication, and follow-through.
• Build productive relationships with customers, technicians, vendors, and internal teams.
• Be dependable and willing to work available overtime, especially during our busiest periods in Spring and Fall.

• Work with customers, sales, technicians, vendors, and subcontractors to help scope, quote, schedule, and execute repair and service work.
• Create, manage, and update work orders for valve and asset repair jobs.
• Coordinate shop and field service activity from the initial customer request through job completion and closeout.
• Communicate schedule changes, scope changes, and job updates to customers and internal stakeholders.
• Use the IFS business system to create proposals, work orders, customer orders, and purchase orders.
• Support post-job reconciliation, service reporting, and repair documentation.
• Help ensure repair orders, field service orders, and subcontractor scopes are complete and accurate.
• Maintain organized customer records and internal service documentation.
• Learn the fundamentals of valve repair, instrumentation, rotating equipment, and shop and field service operations.

• Experience in service coordination, service writing, inside sales, dispatch, maintenance, repair, shop operations, manufacturing, or another mechanical environment is welcome - not required.
• Mechanical aptitude and an interest in understanding how…