Night Auditor

Overview

Are you detail-oriented, dependable, and thrive in a calm, late-night environment? Join our team as a Full-Time Night Auditor at the Fairfield Inn & Suites Worcester Auburn and be the backbone of our overnight operations. You’ll ensure accuracy, security, and exceptional guest service while the world sleeps.

Rate of Pay: $17.00 per hour

• The Front Desk Night Clerk will serve as ambassador to the hotel handling all check-ins and check-outs, answering incoming calls while upholding Guest Service Standards. Functions will also include nightly accounting and working as a "Runner" for housekeeping needs during the midnight shift.
• Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records.
• Check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Pick up, count and maintain bank. Secure bank at all times.
• Read the log book daily, and record all pertinent information in the log book.
• Process currency exchange and payments to guest accounts. Process adjustments, rebates, paid outs and credits as required.
• Operate PMS (Property Management System) and maintain security of system. Verifies and makes corrections to the Room Rate Report.
• Post and audit Banquet charges. Adjust outside Vendor activity. Reconcile telephone calls and miscellaneous accounts.
• Backup computer system files. Verifies that all checks are closed, and closes and logs any open check in the POS (Point of Sale) system.
• Prints Food & Beverage end of day reports. Audit Food & Beverage cashiers work and correct discrepancies. Audit Rooms Cashiers work and correct discrepancies. Audit all miscellaneous charges (Banquets, Bars etc.).
• Verifies package postings on house accounts. Input all sales figures into the PMS and balance all accounts (Property Management System).
• Run Room & Tax verifying that all room rates posted. Verify Cashiers Report to drop log and paperwork. Record room statistics.
• Close POS after all work is balanced. Run end of day program and close day. Check that interfaces are up and running. Run daily Flash Reports and distribute accordingly.
• Run morning reports and backup reports and distribute accordingly. Print express check out folios and distribute. Sign out and brief relief. Review Night Audit checklist and verify that all work has been completed.
• Restock all printers. Fill out and deposit payment and corresponding checks. Review status of assignments and any follow-up action with on-coming Supervisor.
• Document maintenance needs on work orders and submit to Manager/Supervisor. Attend monthly department meetings and training sessions as necessary.

• High School Graduate or General Education Degree (GED).
• One year previous experience in a similar position in a hotel.
• Must be able to work the overnight shift 11pm - 7am.
• Basic computer skills required.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment. An employer who violates this law shall be subject to criminal penalties and civil liability.