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Service Desk Analyst - Onsite IT Support & Requests
Job in
Auburn, Worcester County, Massachusetts, 01501, USA
Listed on 2026-07-13
Listing for:
IDR, Inc.
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
IDR, Inc. is seeking a Service Desk Analyst to join our Auburn, MA team. This role provides onsite technical support and assistance to staff, handling IT incidents, requests, and hardware/software provisioning within a large in-office logistics and administration team.
The role emphasizes responding to incidents, delivering deskside and remote support, and leveraging Service Now for ticket management in a dynamic, collaborative environment.
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