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Supervisor, Gas Field Operations; Gas Maintenance

Job in Auburn, Worcester County, Massachusetts, 01501, USA
Listing for: Eversource
Full Time position
Listed on 2026-07-03
Job specializations:
  • Management
    Operations Manager
Salary/Wage Range or Industry Benchmark: 121710 - 135230 USD Yearly USD 121710.00 135230.00 YEAR
Job Description & How to Apply Below
Position: Supervisor, Gas Field Operations (Gas Maintenance)

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

Job Overview

This position provides direct supervision of internal, external, and on‑call work crews and oversees resources and personnel engaged in the operation, maintenance, and construction of Eversource Energy gas distribution systems. The role is multi‑faceted, including integrated planning and scheduling, execution of fieldwork activities, adherence to company and regulatory rules and procedures, performance measurement, coaching, safety adherence, mentoring, and various administrative duties.

The supervisor prepares and executes maintenance and construction activities, coordinates schedules, and communicates with customers and community officials regarding all aspects of utility construction, operations, maintenance, and service delivery.

Responsibilities
  • Plans, organizes, and manages the Gas Maintenance and Construction field workload through accurate coordination and scheduling.
  • Supervises in‑house crews and contractors engaged in operation, maintenance, and construction of the gas distribution system.
  • Serves as the on‑scene supervisor to outages and responds to and classifies reported gas leaks.
  • Ensures all engineering and gas control procedures are followed.
  • Participates in the supervisory on‑call rotation, assigns and directs the work of unionized internal work crews.
  • Ensures safety of personnel through direct preventive measures, effective weekly safety meetings, and compliance with related procedures, standards, rules, and laws.
  • Monitors quality of workmanship and productivity of internal and external crews to meet Company standards.
  • Provides complete, accurate, and timely work packages for crews, including permits, dig‑safe authorizations, drawings, and related instructions.
  • Monitors current and future workload to ensure district plans and schedules maximize productivity, control costs, and meet or exceed service‑level agreements.
  • Initiates investigations concerning disciplinary action for employees when required and resolves initial grievances under the labor contract.
  • Participates in hiring panels involving recruitment of field employees and reviews and approves billing for accuracy and completeness.
Qualifications
  • Technical knowledge of gas distribution system design, operations, maintenance, and construction principles and practices, safety standards, and business processes.
  • Project and schedule management skills, including use of computerized work and materials management and scheduling tools.
  • Working knowledge of labor contracts.
  • Strong communication, interpersonal, conflict‑resolution, attention‑to‑detail, and teamwork skills.
  • Ability to use PC desktop applications (e.g., Microsoft Word & Excel).
  • Bachelor’s Degree in Engineering, Business Administration, a related discipline, or equivalent experience.
  • Five (5) or more years of experience in gas distribution and/or field service design, installation, servicing customers, or utility operations.
  • Supervisory experience preferred.
  • Valid Motor Vehicle Operator License required; must obtain and maintain required operator qualifications.
Working Conditions
  • Position is categorized as safety‑sensitive for drug testing; subject to pre‑assignment and random drug tests.
  • Work conducted outside in varied conditions and terrain, as well as in a normal office environment.
  • Work requires sitting, walking, standing, stair climbing, paperwork, telephone, computer use, and meetings.
  • Travel by vehicle to various job sites and customer premises; may include shift work, weekends, and off‑hour on‑call responsibility on a rotational basis.
  • May require long hours in response to outages and shift coverage requirements; must be available for emergency restoration assignments and travel between MA/CT/NH.
Competencies
  • Build trusting relationships
  • Manage and develop people
  • Foster teamwork and cross‑functional collaboration
  • Lead change
  • Communicate strategic vision
  • Create an engaged workforce
  • Focus on the customer
  • Take ownership & accountability
Compensation and Benefits
  • Eversource offers a competitive total rewards program.
  • Salary is commensurate with experience; annual range for this position is $–$.
  • Potential incentive eligibility.
Emergency Response

Responding to emergency situations to meet customers’ needs is part of every employee’s role. As an employee, you may be called to assist during emergencies outside of normal responsibilities, hours, and location.

EEO Statement

Eversource Energy is an Equal Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

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