Assistant Manager Southbridge st

Assistant Manager

Join our dynamic team in Auburn, United States, as an Assistant Manager at our location on Orion Drive. We're looking for a motivated and detail-oriented leader who is passionate about driving operational excellence and fostering a positive team environment. As an Assistant Manager, you'll play a crucial role in ensuring the success of our store while supporting and developing our team members.

This is more than just a job— it's an opportunity to build a rewarding career with growth potential and the chance to make a real impact on our organization's success.

• Oversee all daily store operations during assigned shifts, including cost controls, inventory management, cash handling, and customer relations
• Lead, mentor, and support team members to ensure they meet performance standards and feel valued and motivated
• Maintain strict adherence to all company policies and procedures, setting a positive example for the entire team
• Manage staffing schedules, ensuring adequate coverage and addressing attendance and punctuality concerns
• Operate all store equipment and ensure proper maintenance and cleanliness of the facility
• Receive, process, and fulfill customer orders with accuracy and efficiency, both in-person and over the phone
• Conduct inventory counts and complete associated paperwork with precision and attention to detail
• Implement cost control measures and analyze financial performance to drive profitability
• Communicate effectively with customers and team members, resolving issues with empathy and professionalism
• Prepare and stock products, maintaining food safety standards and quality control
• Contribute to store marketing initiatives and promotional activities to drive customer engagement
• Analyze operational data and make data-driven decisions to improve store performance
• Foster an inclusive and collaborative work environment where all team members can thrive
• Demonstrate flexibility and resilience in adapting to changing business needs and challenges

• Strong mathematical abilities, including the capacity to add, subtract, multiply, and divide accurately and quickly
• Proficiency in cash handling and the ability to make correct monetary change
• Excellent verbal, written, and telephone communication skills
• Competency in computer operation, including keyboard and touch screen data entry
• Proven ability to take and process orders efficiently and accurately
• Strong organizational and time management skills
• Demonstrated problem-solving and decision-making abilities
• Ability to work collaboratively with diverse team members
• Customer service excellence and a customer-focused mindset
• Physical capability to perform job duties, including standing for extended periods, lifting, and working in varying temperatures

• Minimum 1-2 years of supervisory or management experience
• Proven experience in food service, retail operations, or a similar fast-paced environment
• Demonstrated success in team leadership and staff development
• Experience with inventory management and cost control
• Track record of delivering excellent customer service

• Experience with point-of-sale (POS) systems and restaurant management software
• Knowledge of food safety regulations and best practices
• Previous experience in a multi-unit or franchise environment
• Certification in food safety or Serv Safe
• Experience with budget management and financial analysis
• Demonstrated ability to train and mentor team members

• Detail-oriented with strong analytical skills
• Assertive yet empathetic leadership style
• Transparent communicator with strong interpersonal skills
• Resilient and adaptable to changing circumstances
• Motivated and goal-oriented with a visionary approach to store success
• Reliable, punctual, and committed to operational excellence
• Flexible availability, including evenings, weekends, and holidays as needed

• Depth perception
• Ability to differentiate between hot and cold surfaces

• The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people,…