LensCrafters - Auburn, MA - Licensed Optician

Requisition

931453

000827 Lens Crafters

Full‑time Licensed Optician

• Welcome all customers and set expectations
• Custom fit glasses and precisely place prescriptions in lenses
• Act as a leader in optical acumen
• Take and record measurements, accurately adjust and fit eyewear with attention to detail, ensuring finished eyewear meets standards and customer needs
• Assist team with complex product needs and prescriptions
• Use technology accurately and thoroughly despite time pressure and customer volume, demonstrating exceptional product knowledge and use of appropriate tools
• Proactively explore root causes of issues, think forward, and ensure customers are satisfied and expectations are exceeded with a solution‑driven approach
• Multi‑task, prioritize, and manage time with competing priorities
• Strive to achieve exceptional results on brand KPIs and competencies
• Take pride in store appearance, helping to keep the store clean, attractive, and organized
• Inform management of safety opportunities and demonstrate safe work practices
• Be resourceful, self‑motivated, and seek continual learning, improvement, and results
• Adhere to company policies and procedures, including discounts, promotions, and inventory management

• High school graduate or equivalent
• State licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener, and team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use and carry an iPad/tablet
• Familiarity with POS, computers, and calculators
• Embrace new technology and change

• Previous customer service and retail experience

$32.29 – $37.39 per hour

Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.