Administrator, Emergency Crisis Mgmt​/ Disaster Relief, Government

Job Title

The 911 Administrator is an administrative position in the field of public safety with responsibility for coordinating and monitoring the efforts of Cayuga County and participating local governments in the continuing development and operation of a centralized emergency communication system.

Graduation from a regionally accredited or New York State registered college or university with a Bachelor's degree in telecommunications management, telecommunications, emergency medical service, public administration, business administration, or a closely related field and three years of experience in an administrative position with responsibility for organizational planning, budget preparation and control, one year of which shall have been in a supervisory capacity;

OR Graduation from a regionally accredited or New York State registered two-year college with an Associate's degree in one of the areas mentioned and five years of experience as indicated, one year of which shall have been in a supervisory capacity; OR Graduation from high school or possession of a high school equivalency diploma and 7 years of experience as indicated, one year of which shall have been in a supervisory capacity.

Note:

Volunteer experience will be accepted to meet the experience criteria on a prorated basis as follows: 6 years of volunteer experience may be substituted for 3 years of paid experience in (A), 10 years of volunteer experience may be substituted for 5 years of paid experience in (B), and 14 years of volunteer experience may be substituted for 7 years of paid experience in (C).

All volunteer experience must be verified by written confirmation from the candidate's fire department that states that member was in good standing in a Volunteer Fire Company or Department duly organized under the laws of NYS.

The 911 Administrator's work involves presenting technical findings, program evaluations and procedures, and budget requests to the County Legislature, and also presenting the program benefits to local municipalities and the general public. This employee works under the general direction of the Chair of the Cayuga County Board of Legislators or his/her designee. The incumbent does related work as required.

• Good knowledge of the principles and practices of public administration as they relate to organizational planning, purchasing, and budget preparation and control.
• Good knowledge of the telecommunication operating methods and services provided by local police, fire, and emergency medical service agencies including receiving and dispatching emergency calls.
• Working knowledge of the communication procedures and equipment used by police, fire, and emergency medical service agencies.
• Working knowledge of the use of software for computerized dispatching.
• Ability to work with and secure cooperation from government and public safety officials.
• Ability to prepare clear and concise narrative and verbal reports.
• Ability to plan and coordinate a 911 Emergency program.
• Ability to handle personnel issues and application of labor agreements.

• Coordinates the recommendations made by county and local government agencies, staff, and outside vendors for the installation and operation and maintenance of the system.
• Supervises the implementation of operating procedures for the 911 System.
• Prepares verbal and written reports requested by the Legislature and cooperates with local government bodies concerning the program.
• Prepares the annual operating and capital budget requests for the 911 System.
• Responsible for grant procurement and administration, including but not limited research, writing, managing, and reporting requirements and other documents required by funding agencies.
• Assists in resolution of problems that develop between the public users and 911 operations.
• Prepares information about the program for public dissemination.
• Promotes and coordinates cooperation among the user agencies.
• Supervises the maintenance of the Center's Databases, including insertions,…