Regulatory and Special Investigations Agent

Starting around $37 per hour (plus voluntary paid overtime), the Regulatory and Special Investigations (RSI) Agent is the primary regulator and investigator on the Muckleshoot Tribe’s gaming properties. They are responsible for ensuring fair and honest gaming and ensuring compliance in any regulated activities conducted by the Tribe’s gaming operations on the reservation. RSI Agents act under the authority of the Indian Gaming Regulatory Act, the Tribal/State Compact, and the Muckleshoot Gaming Ordinance.

The RSI Agents are primarily responsible for responding to regulatory and law enforcement incidents, compliance, and other required details at the Muckleshoot Indian Tribal Gaming Operations (TGO).

We offer a highly competitive benefits package designed to support both your professional and personal well‑being. Employees enjoy comprehensive health insurance, a 401(k) retirement plan, free on‑site parking, and complimentary meals. Our 4/10 work schedule promotes work‑life balance by giving you an extra day off each week, and you’ll be part of a positive, team‑oriented environment where people genuinely enjoy coming to work.

• Monitors and observes gambling and related activities at all gaming operations under the Muckleshoot Gaming Ordinance to ensure compliance with local, state, federal law, other applicable controls and the terms of the Tribal‑State Compact.
• Conducts or assists with both conduct and regulatory investigations of gaming patrons and licensees.
• Conducts interviews of subjects, witnesses, complainants and licensees to complete investigations, complaints or other unusual occurrences on the gaming properties.
• Completes thorough and detailed reports on required incidents.
• Assists with presenting evidence and testimony regarding licensee or gaming operations violations in a courtroom setting at the tribal, state and federal levels as required.
• Responds to all gaming and non‑gaming criminal activity on the gaming properties in order to observe, investigate, report and if necessary, detain subjects for law enforcement. Due to the wide range of criminal activity, physical takedowns or going hands‑on with a patron/subjects who may be armed or combative may be necessary in order to detain them.
• Resolves patron complaints, grievances, or other incidents involving gaming‑related/integrity matters.
• Prepares and submits online reports to the Auburn Police Department to aid in criminal prosecution.
• Issues notices, citations and other regulatory enforcement forms to the gaming operations, licensees and patrons as documentation of violations of any applicable rules.
• Serves as a point of contact personally, telephonically and in writing for members of the general public, other gaming agencies, law enforcement and the gaming industry concerning criminal, gaming and operational integrity related matters.
• Attends required training and keeps current on internal policy and procedure, interview techniques, defensive tactics, first aid and gaming operation rules and laws.
• Conduct audits for the purposes of verifying regulatory compliance or finding potentially fraudulent activities.
• Because of the Tribe’s commitment to community service and the well‑being of its members, each employee may be expected to perform a wide range of office and field duties from time to time. Such duties may or may not be related to their regular responsibilities.

• Written and Verbal Communication
• Time Management
• Conflict Resolution
• Reading Comprehension
• Attention to Detail
• Self‑Initiative

• Basic human behavior and interpersonal relationships
• Modern law enforcement principles, procedures, techniques, and equipment
• Basic legal process
• Defensive tactics and physical restraint techniques
• Basic Investigative Techniques

• Read and learn applicable laws, rules and regulations, principles and procedures.
• Apply learned knowledge when issuing violations and writing reports.
• Learn the basic function of the tribal gaming agency departments and the gaming operation departments.
• Be organized and manage personal case load.
• Learn how to recognize…