Admissions and Marketing Director

We’re so happy that you’re considering a career with us! Evergreen Healthcare Group stands as an excellent choice for those seeking a fulfilling career. At Evergreen Healthcare Group, we are here to make a meaningful difference.

Canterbury House in Auburn, Washington is seeking a dynamic and experienced Admissions and Marketing Director. At Canterbury House, we believe admissions is more than a process—it’s an experience. Our teams are deeply committed to hospitality, service excellence, and a culture where leaders are empowered to elevate both outcomes and morale. You’ll join an organization that values innovation, supports professional growth, and recognizes the pivotal role admissions plays in our success.

As the Admissions and Marketing Director, you will be the face of our facility—building relationships, cultivating trust, and ensuring every referral is handled with urgency, accuracy, and heart. Your leadership will guide our admission strategy and refine the resident experience from first contact through move-in.

• Leads the full admission process with excellence, consistency, and accountability.
• Builds and maintains strong partnerships with hospitals, case managers, physicians, and community referral sources.
• Manages referral pipelines, conducts onsite/virtual clinical reviews, and ensures timely responses to all inquiries.
• Collaborates with nursing, rehab, business office, and leadership teams to ensure smooth transitions and accurate communication.
• Drives census development strategy while maintaining compliance and ethical standards.
• Trains, mentors, and coaches admissions staff to deliver high-quality customer service and consistent conversion performance.
• Analyzes data trends to guide decision-making and identify new growth opportunities.
• Represents Canterbury House with professionalism, positivity, and a service-first mindset.

A standout Admission Director is someone who thrives in relationship-driven roles and can match urgency with empathy. The ideal candidate is:

• Experienced: 3+ years in SNF/rehab admissions or healthcare business development with strong knowledge of various payers (Medicare, Managed Care, Medicaid).
• Confident & polished:
  Excels at communication, presentations, and customer service.
• Operationally strong:
  Understands the clinical, financial, and regulatory components of skilled nursing admissions.
• Tech-savvy:
  Proficient in Microsoft Office, Point Click Care  (PCC), insurance portals (Navi Health, Availity, UHC, etc.), and hospital referral portals (AIDA, Care Port, Well Sky, EPIC).
• Team-focused:
  Collaborates across departments, builds trust, and elevates organizational culture.
• Metrics-minded:
  Comfortable with data, conversions, CRM tools, and performance goals.
• Self-driven:
  Able to prioritize, manage competing demands, and maintain calm and professionalism in a fast-paced environment.

• Private Health Care Plan (Medical, Dental, Vision)
• Daily Pay - Hard Work Pays Off On the Daily!
• Life Insurance
• Employee Assistance Program
• Training & Development Opportunities

We strive to embody and stand for both a spirit and value system that encourages loyalty, honesty, and a commitment to caring from our belief that people are always the number one priority.

Canterbury House
502 29th Street Southeast, Auburn, WA, 98002, USA

Evergreen Healthcare Group is an Equal Opportunity Employer.