Medical Assistant Supervisor

Auburn North, 923 Auburn Way North, Auburn, WA 98002, USA

• Pay or shift range: $30.55 USD to $46.75 USD. Compensation is determined based on job requirements, relevant skills, experience, and internal equity.

Would you like to have a career that makes a daily difference in people’s lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!

HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care.

Position Summary:

Responsible for oversight and supervision of daily back office medical center operations, ensuring implementation and compliance with all HealthPoint policies and procedures.

Compensation is dependent on skills and experience.

Your contribution to the team includes:

• Responsible for new employee orientation, training, and shadowing of all Back Office staff. Provide oversight
• and coordinate daily assignments to ensure efficient back-office operations and completion of required duties.
• Responsible for hiring, performance management, recognition, and training of all Back Office staff. Also responsible for providing guidance, coaching, counseling, conflict resolution, employee relations, and career development of Back Office staff by providing effective leadership. Ensure all work is completed in support and enhancement of the objectives and goals of the organization.
• Responsible for maintaining time keeping records and establishing and maintaining daily staffing levels of Back Office staff to ensure appropriate coverage for clinic
• Establish priorities and guidelines for maintaining efficient and expedient workflow for the medical center back office, keeping Health Center Management advised of potential problem areas and recommending/implementing solutions as appropriate.
• Responsible for implementation and adherence to clinical processes and procedures based on Medical Practice Standing Order policies established by HealthPoint.
• Monitoring and ensuring adequate stocking of supplies, including ordering of all equipment and back-office pharmaceutical, medical and laboratory supplies and patient education materials.
• Responsible for vaccine management and reporting, upholding rules as described by HealthPoint and Public Health policies and procedures.
• Facilitate site Medical Assistant meetings, in-service meetings, and staff meetings; attend and participate in MA Supervisor meetings, organizational committees and task force activities as required.
• Coordinate patient tracking including, but not limited to, pap smears, immunizations, and laboratory
• Monitor and confer with Health Systems Administrator to ensure clinic equipment is functioning properly and maintain repair, maintenance, and calibration schedules.
• Must perform all duties required of HealthPoint Medical Assistants at expected performance levels.
• Maintains good attendance, is punctual and works full scheduled shift as a condition of employment.
• Demonstrates respectful, professional, appropriate behavior and leadership ability that supports a team-oriented work environment.
• Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of integrity, wisdom, creativity, cooperation, responsibility and respect into appropriate programs and services.
• Participate in HealthPoint collaborative to improve patient care.
• Continuously evaluate and improve processes and procedures to streamline and enhance office operations using the HealthPoint Lean Management System (HLMS) tools and processes.
• Facilitate communications among the Back Office staff regarding procedures, changes, clarifications, and distribution of pertinent materials.
• Other duties as assigned.

• Certificate from an accredited Medical Assistant program.
• Must…