Float Support Staff Technician​/Phlebotomist | Casual​/On-Call

What You'll Do

As a Support Staff Technician/Phlebotomist, you will play a crucial role in the healthcare field by facilitating the flow of specimens into the lab for diagnostic testing. Specimen collection techniques include venipuncture, capillary draw, swab collections, urine collections, and providing instruction to patients for self‑collections. In this role, you will support core lab functions at the Onalaska Clinic and Urgent Care while interacting with clinic staff, patients, and patient family members, ensuring excellent customer service and patient confidentiality.

Your attention to detail, knowledge of laboratory procedures, and ability to provide excellent patient care will contribute to the overall success of our department.

• Perform venipuncture and capillary puncture to collect blood samples from patients
• Verify patient information and ensure accurate labeling of specimens
• Prepare specimens for laboratory testing and ensure proper storage and transportation
• Follow established protocols and safety guidelines to maintain a sterile and safe environment
• Monitor vital signs and assess patient condition before, during, and after blood collection
• Collaborate with healthcare professionals to coordinate specimen collection and processing
• Maintain accurate records of all procedures performed and ensure confidentiality of patient information
• Adhere to quality control procedures to maintain the integrity of specimens and test results

• Casual/On‑Call (non‑benefit eligible), will train/orientate full time for 4‑6 weeks, depending on prior experience
• Primarily day shifts (start times between 6:45a.m. to 9a.m.); evenings and weekend shifts may be available but generally not scheduled for this position
• Starting pay of $16.50 per hour and up, based on experience, as well as generous shift/weekend/holiday differentials
• Float differential of $1.25/hr and applicable mileage and travel time beyond normal commute to Onalaska clinic

• High School Diploma or equivalency
• Strong customer service skills with the ability to provide compassionate care to patients
• Effective communication skills to interact with patients, healthcare professionals, and laboratory staff
• Ability to prioritize tasks, work independently, and handle multiple responsibilities in a fast‑paced environment
• Previous phlebotomy/medical experience preferred but not required

• No prior experience is needed; on‑the‑job training provided
• Unlimited potential at one of the leading health systems in the midwestern United States
• A highly adaptable and mission‑driven organization with a work environment that supports you personally and professionally
• Competitive compensation: attractive hourly rate, based on years of experience, and generous shift differentials
• Support for your career growth through professional development opportunities and career development center

Equal Opportunity Employer. We are committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law.