Case Manager II​/Case Manager Trainee - COPES Program

Frontier Behavioral Health’s presence in Spokane is more than 100 years strong, allowing our non‑profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence‑based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma‑Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey.

At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee’s contribution to our mission. Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County.

At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more.

Our evidence‑based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve.

The Case Manager II/Trainee- COPES provides clinical case management services to adults receiving long‑term term services and supports through an Aging and Long‑Term Care of Eastern Washington (ALTCEW) program. Evaluate client strengths and needs, complete a comprehensive assessment, determine level of functioning, develop and implement service plans that provide a reliable and safe plan of care that enables clients to achieve a maximum level of health and independence and targets case stabilization, ensuring independence.

Complete administrative duties and meet required program deadlines. Coordinate with and perform advocacy with relevant parties and community agencies.

• Adhere to program standards and guidelines and follow case management program protocols.
• Provide long‑term care services responsive to the needs of elderly and adults with disabilities who are eligible for Title XIX Program services.
• Conduct face‑to‑face comprehensive assessments at the client’s residence to determine level of care, including determining nursing facility level of care needs.
• Develop ongoing care plans which provide the support necessary to allow clients to live independently.
• Facilitate the coordination of in‑home caregivers (Individual Providers and Agency Providers) for client care needs.
• Coordinate with ALTCEW and provide advocacy, coordination, consultation and support to clients, providers and stakeholders across multiple disciplines and systems.
• Perform program charting requirements, correspondence, and other paperwork accurately and in accordance to program deadlines.
• Authorize service payment through Provider One/Individual Provider One.
• Conduct interdisciplinary case reviews and consultations.
• Establish and maintain a good working relationship with FBH staff and community partners.
• Perform other related duties as required.
• Comply with all State WAC requirements and FBH policies and procedures.
• Requires travel to see clients in the community and travel between work sites.
• Other duties as assigned.

REQUIRED:

High School diploma or its equivalent and one year paid full time on‑the‑job social service experience or one year full‑time equivalent verifiable hours through an internship or volunteer work in social services. Part‑time hours may be considered if hours total one year full‑time equivalent. Must apply for a Counselor Agency Affiliated – Registered credential from the WA State Department of Health within 30 days of…