Valet Runner; Part-Time, On-Call

Location: Washington – Muckleshoot Casino Resort,
2402 Auburn Way S,
Auburn, WA 98002, USA

Competitive Salary: Starting at $17.13/hr with discretionary performance bonuses twice a year. Complimentary meals and team member parking are included.

• Exemplifies MCR’s values and sets a great example by always demonstrating excellent guest service and professionalism.
• Practices, supports, and promotes the vision, mission, and values of the Muckleshoot Casino Resort (MCR).
• Directs vehicle traffic, secures transportation, and assists with luggage.
• Safely parks, secures, and promptly retrieves guest vehicles.
• Records guest information and parking details on valet ticket.
• Provides information about the hotel, restaurant, and surrounding areas.
• Delivers efficient, gracious, and professional service to maximize guest satisfaction.
• Maintains professional appearance, responds to guest service issues, and reports to management.
• Prioritizes safety while driving responsibly.
• Greets visitors, opens doors, and assists elderly/disabled guests.
• Operates guest vehicles safely, ensuring security and providing accurate directions.
• Maintains a positive attitude in extreme weather conditions.
• Recommends alternative transportation for intoxicated guests, following policies.
• Promotes a positive and safe work environment, ensuring security of vehicles and belongings.
• Follows up with guests to ensure satisfaction.
• Manages opening and closing of parking area/facility.
• Documents and reports vehicle incidents and maintains shift logs.
• Reports accidents, injuries, unsafe conditions, and security/safety hazards to supervisor.
• Monitors and maintains safety, security, and cleanliness of parking areas.
• Redirects traffic when parking facility is full and communicates with staff.
• Engages guests and team members professionally.
• Performs assigned duties and responsibilities.
• Smiles and engages guests and team members with a positive professional demeanor.
• Performs other duties as assigned.

• Valid Washington State driver's license with a clean driving record (MVR).
• Ability to drive a stick shift transmission and all types of vehicles.
• Thorough knowledge of local areas and roads.
• At least 3 years’ experience driving vehicles.
• Ability to communicate effectively with others both verbally and in writing.
• Ability to walk, stand, and run for prolonged periods of time.
• Excellent customer service skills and a professional demeanor.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.