Hotel, Front Desk Agent; Part-Time

Location:

Washington, Muckleshoot Casino Resort, 2402 Auburn Way S, Auburn, WA 98002, USA

• Competitive salary of $20.08/hr. with discretionary performance bonuses 2x a year
• Complimentary meals and covered team member parking
• Variety of additional voluntary benefits and retirement plans

• Be the face of MCR for new hires and team members; exemplify MCR’s values and set a great example by always demonstrating excellent guest service and professionalism.
• Check guests in on arrival and out on departure.
• Post charges to appropriate guest accounts.
• Assist guests with disabilities.
• Manage online, phone, and in-person room reservations.
• Arrange specialized services for VIP customers.
• Operate switchboard and assist with inquiries.
• Collaborate and communicate with other internal departments to ensure guest satisfaction.
• Comply with company procedures and safety policies.
• Create, maintain, and facilitate a positive and safe work environment; promote positive team member relations and report issues to the appropriate personnel.
• Perform other duties as assigned.

• At least 2 years of customer service experience
• At least 1 year of luxury hospitality experience

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.