People and Culture Business Partner

We are a global engagement marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth.

Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise:
Live & virtual events, Strategic & digital communications and Consulting & community solutions.

We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.

The MCI USA P&C business partner balances strategic partnership with strong work execution, AI efficiency focus, and operational delivery. This role is responsible for supporting talent management, performance management and professional development of MCI USA talents and leadership. Operating within a lean, high-impact P&C structure, the P&C BP partners closely with MCI USA P&C, leadership, Finance, and Operations to ensure scalable, compliant, and business-aligned people practices that directly contribute to revenue growth, retention, and organizational performance.

This role is analytical, engagement-focused, initiative-taking and engages with all areas of Human Resources. The P&C BP will understand our business fully and utilize global and local MCI P&C and L&D resources to retain, engage, and motivate all our MCI USA talent population. This role requires foundational HR knowledge on compliance, engagement strategies, talent relations excellence with embodiment of MCI culture and ability to be hands‑on administering all HR administrative tasks while driving strategic HR initiatives that are core to our MCI business.

$90, annually, based on relevant experience and skills.

• Serve as the primary P&C partner to assigned Business Units, providing both strategic guidance and hands‑on support across all talent matters
• Build deep understanding of the business by:
  • Job shadowing key roles within assigned departments to gain operational insight
  • Actively participating in BU and department leadership and team meetings
  • Coach managers on performance, team effectiveness, communication, and talent experience
  • Translate business needs into practical P&C actions that support performance, retention, and growth

• Own and execute all aspects of the talent lifecycle, including:
  • Onboarding and offboarding coordination and system processing
  • Creation of offer letters, promotion letters, and compensation change documentation
  • Entry and maintenance of all talent data changes in systems (e.g., Paylocity, Success Factors, Jedox)
• Ensure all transactions are completed accurately, timely, and in alignment with governance and approvals
• Manage and process Talent Change Requests, ensuring proper approvals, documentation and workflow completion

• Drive execution of annual and cyclical performance processes using Success Factors, including goal setting, mid-year, and year-end reviews
• Track completion, follow up with leaders, and ensure quality and consistency of evaluations
• Support development planning (PDPs) and ongoing performance conversations
• Assist with promotion cycles, ensuring alignment to job architecture, leveling, and approval processes

• Partner with Talent Acquisition to support hiring needs, including:
  • Intake meetings and role scoping
  • Drafting and refining job descriptions aligned to job architecture
  • Interview participation for key roles
  • Support offer development, approvals, and offer letter creation and issuance and run background checks
  • Owns governance of consultant engagements…