SaaS Billing & Support Specialist
Listed on 2026-09-17
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IT/Tech
HelpDesk/Support, SaaS Sales
Rippling is hiring a Customer Support specialist focused on billing. You will handle inquiries across multiple entities and regions, invoices, payments, refunds, and related policies, partnering with Product, Finance, Legal, and PEO teams to resolve issues.
You’ll become a product expert, own customer issues end-to-end, respond via email, chat, or video, document interactions in the CRM, and relay customer feedback to drive improvements while staying updated on policy changes and platform
This posting is for the SaaS Billing & Support Specialist role at Rippling, based in WA, United States.
We are looking to fill the SaaS Billing & Support Specialist position at Rippling in WA, United States.
The SaaS Billing & Support Specialist role at Rippling is now open for applications in WA, United States.
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