Director, Revenue Cycle

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission.

At Howard University, we prioritize well-being and professional growth.

• Health & Wellness:
  Comprehensive medical, dental, and vision insurance, plus mental health support
• Work-Life Balance: PTO, paid holidays, flexible work arrangements
• Financial Wellness:
  Competitive salary, 403(b) with company match
• Professional Development:
  Ongoing training, tuition reimbursement, and career advancement paths
• Additional Perks:
  Wellness programs, commuter benefits, and a vibrant company culture

(Use the "Apply for this Job" box below).-wellness

The Director of Revenue Cycle provides strategic and operational leadership for all revenue cycle functions across the Howard University Faculty Practice Plan (FPP) ambulatory academic practice, including patient registration, charge capture, coding, billing, accounts receivable management, denial prevention and resolution, customer service, financial assistance programs, health information management (HIM), credentialing, and revenue integrity.

Reporting to the Chief Financial Officer, the Director is responsible for optimizing financial performance, ensuring regulatory compliance, and driving operational excellence through data-driven decision-making, process improvement, and effective internal controls. The Director partners closely with clinical, operational, and finance leaders to enhance the patient financial experience, maximize reimbursement, improve cash collections, and support the organization’s academic, clinical, and research missions.

• Reports directly to the Chief Financial Officer of the Howard University Faculty Practice Plan.
• Supervises and develops revenue cycle staff, including hiring, scheduling, training, coaching, performance evaluation, and adherence to Human Resources policies and compliance requirements.
• Establishes departmental objectives, staffing plans, and performance standards; builds high-performing teams and fosters accountability, engagement, and professional growth.
• Manages the revenue cycle operating budget and oversees collection agency and other third-party vendor relationships, including contract oversight, service-level agreement management, performance monitoring, and accountability for results.

• Chief Financial Officer and executive leadership
• Department chairs, division chiefs, faculty, and providers
• Clinical and ambulatory operations leadership
• Finance, accounting, and budget staff
• Compliance, HIM, coding, and credentialing/provider enrollment teams
• Information technology and EMR/practice management system support
• Human Resources

• Medicare, Medicaid, commercial payers, and managed care organizations
• Collection agencies and outsourced revenue cycle vendors
• Hospital revenue cycle partners and affiliated organizations
• EMR and practice management system vendors
• Patients, guarantors, and their families
• Auditors, regulatory bodies, and accrediting agencies

Decisions made in this role directly impact cash collections, days in accounts receivable, denial rates, regulatory compliance posture, the patient financial experience, and the financial sustainability of the practice plan.

• Develop and execute the revenue cycle strategy to support organizational goals, financial sustainability, and operational excellence.
• Establish departmental objectives, policies, and performance standards aligned with the organization's mission, regulatory…