Communications, Events and Operations Coordinator

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University

School of International Service

Full time

Temporary (Fixed Term)

Non-Exempt

Hybrid 01 (On Campus 3-4 Days/Week)

Excluded

This is a full-time position shared between the Center for Security, Innovation, and New Technology (CSINT) and the Korea in Global Affairs Initiative (KI). Working under the supervision of the directors of both centers, the Communications, Events and Operations Coordinator is responsible for coordinating the day-to-day communications, events, financial administration, and operational activities that support the centers’ research, teaching, and public engagement programs.

The Coordinator serves as a primary point of coordination for recurring activities across both centers and works with faculty directors, staff, students, university offices, external vendors, speakers, and other partners to ensure that programs and administrative processes are completed accurately and on schedule. The position manages established communications channels and websites; coordinates the logistical execution of events and meetings; maintains records of center activities and engagement;

and coordinates routine financial, purchasing, operations, and student employment processes in accordance with university policies and procedures.

The Coordinator works independently on assigned responsibilities within established procedures, manages multiple activities and deadlines across the two centers, and communicates regularly with center leadership regarding upcoming needs, deadlines, and issues requiring attention.

• Coordinate the day-to-day operation of CSINT and KI social media accounts and digital outreach activities.
• Develop and maintain a regular schedule of social media content highlighting center research, publications, events, faculty and student accomplishments, relevant news, and external opportunities.
• Draft, format, schedule, and publish content across center social media accounts in coordination with center leadership and relevant project staff.
• Coordinate social media promotion for events, publications, application opportunities, and other center activities.
• Maintain a communications calendar to ensure timely promotion of upcoming events, research outputs, deadlines, and other activities across both centers.
• Monitor social media accounts and coordinate responses or follow-up when appropriate.
• Track audience growth, engagement, and other relevant performance indicators and maintain records for annual reporting and impact assessment.
• Identify opportunities to grow the centers’ social media audiences and subscriber communities.

• Coordinate the centers’ websites, digital communications, and publication dissemination.
• Develop, manage and maintain CSINT and KI websites, including regularly updating event listings, publications, news, faculty and student information, program opportunities, and other content.
• Coordinate website updates with center directors, project staff, university communications teams, and other relevant offices.
• Maintain email distribution lists and coordinate regular newsletters, announcements, event invitations, and other digital communications.
• Coordinate messaging and promotion with relevant SIS and university communications offices to increase awareness of center events, research, and programming.
• Develop and maintain professional templates for policy papers,…