Senior Quality Manager

Company With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management.

An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence. thyssenkrupp Aerospace is a subsidiary of the internationally operating thyssenkrupp Group. We focus on supplying aerospace raw materials and finished part logistics to the world's leading aerospace companies and their supply chains.

Operating from 35 service centers in 15 countries throughout the Americas, Europe and Asia Pacific enables us to aggregate demand across a single supply chain on behalf of the world's leading OEM's, while at the same time providing a truly responsive local service to meet the needs of individual subcontractors anywhere in the world.

Your responsibilities

Job Summary Direct, lead and supervise the development of a total quality environment with an emphasis on unexcelled customer satisfaction and continual quality improvement. Accomplish quality related objects through the use of quality meetings, planning, training, statistics and internal/external audits. Ensure that processes and products are in compliance with current implemented Quality Management System requirements.

Job Description

Key Accountabilities:

• Directs ISO, AS, or TS standards, where applicable.
• Participates in the Quality Improvement Board (CQIB).
• Reports on the suitability and effectiveness of the region Quality Assurance System.
• Assists the Managing Executive in creating a quality attitude at all branches.
• Communicates frequently with site Quality Assurance Representatives.
• Conducts visits to each site once a quarter for training and coaching.
• Works with the department manager to establish goals, assess competency and direct quality output in line with the established Quality Objectives.
• Plans and implements customer satisfaction effectiveness strategy.
• Directs and coordinate all aspects of Lean Management in support of company goals and objectives.
• May fill the role of direct supervisor of Lean Focal in Lean and Quality functions.
• Leads and ensures the maintenance of the following items:
  • Quality Assurance planning.
  • Customer and vendor claims and trend analysis.
  • Statistical techniques for process control.
  • Document major customer quality requirements.
  • Conduct internal and external Quality System audits.
  • Provide internal and external technical assistance.
  • Training and Development of employees in the area of quality, LEAN and Safety
  • Corrective/Preventative Action System (CPAR).

• This is a position that works directly on the warehouse floor on or around heavy machinery.
• Meets TKMNA Employee Attributes / Competencies.

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

This position has been identified as "safety sensitive" by thyssenkrupp under applicable laws. Accordingly, any application for this position that is considered for employment with thyssenkrupp requires successful completion of pre-employment drug testing, which may include testing for marijuana in accordance with any applicable federal, state, and local laws.

Qualifications:

Minimum Requirements:

• BA or 8 years' experience in Quality Assurance/Control
• Experience in TQM, ISO/QS 9000 ISO Assessor Certification, SPC
• One year management experience
• Safety Mindset

Preferred Requirements:

• ASQ certification
• ISO Lead Assessor Certification
• 10 years plus Quality Assurance/Control experience.
• 3 years management experience, leadership and team building training
• Training in strategic planning and motivation

We offer competitive company benefits to eligible positions, such as:

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) or RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

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