Quality Assurance & Control Associate

Quality Assurance Manager

Leads day-to-day Quality Assurance and Quality Control activities at the distribution center to ensure compliance with company standards, regulatory requirements, and food safety protocols. This role is responsible for conducting inspections, driving corrective actions, supporting audits, and partnering closely with operations leadership to maintain the highest levels of product quality, safety, and process integrity.

• Lead and execute daily warehouse quality assurance activities including inbound inspections, in-process checks, and outbound verification.
• Ensure compliance with company quality standards, GMP, HACCP, SQF (or equivalent), and all regulatory requirements.
• Responsible for external audits, process verifications, and facility walkthroughs.
• Perform root cause analysis and drive corrective/preventive actions for quality issues.
• Item verification and policy compliance on inbound receipts (cadence determined by GM)
• Leads and manages pest control in the DC facility
• Provide updates, awareness, and training (as needed) of quality procedures, inspection techniques, and documentation with warehouse teams (new and existing).
• Partner closely with Operations General Manager, department managers, and the Shared Services Quality team to resolve quality issues.
• Lead and manage customer and third-party quality audits.
• Monitor quality-related KPIs and report trends to site leadership and HQ Quality.
• Drive continuous improvement initiatives to reduce defects and improve process control.
• Maintain accurate quality records, inspection reports, and deviation documentation.
• Prepare and submit required quality reports to HQ Senior Manager Quality.
• Manage hold/release processes for non-conforming materials or products.

• 5+ years of quality assurance experience in a warehouse, distribution, or manufacturing environment.
• At least 2+ years in a lead or supervisory QA role.
• Strong ability to communicate in English. Uses written, verbal, and nonverbal communication methods. Includes group interaction, presentation skills, etc. Multi-lingual helpful to position.
• Strong knowledge of GMP, HACCP, SQF/BRC, and food safety regulations.
• Experience conducting internal audits and managing CAPA processes.
• Excellent written and verbal communication skills.
• Proficiency with quality documentation systems and Microsoft Office.
• Bachelor's degree in Food Science, Quality Assurance, or related field.
• SQF Practitioner or HACCP certification.
• Experience in a multi-site or 3PL warehouse environment.
• Lean/Six Sigma Green Belt or equivalent continuous improvement training.
• Familiarity with Warehouse Management Systems (WMS).

• Compensation — In accordance with Washington state law, in good-faith, the hourly compensation is estimated between $24 to $28 an hour with final rate determined by skills and experience.
• Medical, Dental & Vision Coverage — Comprehensive insurance plans are available to eligible employees and their covered dependents.
• Life Insurance — Peterson Company provides $25,000 in employer-paid basic life insurance policy, with additional voluntary coverage options available.
• 401(k) Retirement Plan — Employees may begin contributing after 30 days of employment. Peterson Company matches approximately $0.30 per dollar up to 6% of eligible income. A dedicated financial partner is available to support investment education and planning.