Sales Associate - Building Materials

Your Impact at Lowe's

As a Customer Service Associate, you combine top‑notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This role is ideal for those who want to engage with customers and help them solve their home improvement challenges.

Whether you need a part‑time position or a long‑term career, Lowe's supports your goals with competitive pay, flexible schedules, and a comprehensive benefits package.

• Top‑tier health insurance options
• Lowe’s tuition assistance program
• Company‑matching 401(k) and optional Employee Stock Purchase Program
• 10% Associate Discount
• Track to the Trades program

For more information about benefit programs and eligibility, visit

You will welcome customers, help them find and select appropriate products and services, occasionally load merchandise, and ensure all customer needs are met. Most of your time will be spent listening to customers, answering questions, and organizing merchandise; daily responsibilities may vary by department.

Customer Service Associates may work in one of the following departments, based on hiring needs and skillsets:
Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.

• Welcome customers, answer questions, and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by replenishing empty shelf areas.
• Process orders and deliveries accurately.
• Cross‑train in other areas of the store.
• Prepare merchandise based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

• At least 6 months of experience using a computer for basic data entry or information retrieval.
• At least 6 months of experience using common retail technology such as smartphones and tablets.
• Reading, writing, and basic arithmetic skills.
• Ability to perform duties requiring prolonged standing, sitting, or other activities.
• Minimum lifting capability of 25 lbs unassisted or 25 lbs with accommodation.

• Retail and/or customer service experience.
• Bi‑lingual capabilities.
• Certification related to department trade (hardware, plumbing, electrical, etc.).

This role does not require regular travel; occasional travel may be needed for meetings, training, or to support neighboring stores.

Environmental factors vary by location; you may work in both indoor and outdoor conditions, including extreme heat or cold, dampness, humidity, wind, or draft. Noise levels may vary. Exposure to moving or shaking objects and equipment is possible. Lifting may involve up to 75 pounds per single lift; team lifts are used when necessary.

Pay Range: $18.00 - $19.45 per hour. Starting rate may vary by location, education, training, or experience. For more information, see

Lowe’s is an equal‑opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.