SEAFOOD​/LEAD CLERK

Location:

Portland, Oregon.

Lead our Meat/Seafood department by delivering exceptional customer service, maintaining a clean and safe environment, and supervising all staff functions.

• Direct and supervise all Meat/Seafood department activities, ensuring high quality and safety standards.
• Support day‑to‑day operations, including customer service, inventory management, and product presentation.
• Encourage associates to embrace a Customer First strategy and deliver excellent service.
• Develop, implement, and monitor a department business plan to achieve sales and performance goals.
• Adhere to all local, state, and federal laws, company guidelines, and safety procedures.
• Cut seafood to customer requests using proper cutting equipment and maintain knife safety.
• Offer product samples, inform customers of specials, and promote new items.
• Prepare foods following temperature logs and cooking instructions.
• Create and execute sales promotions in partnership with store management.
• Maintain an awareness of inventory and stocking conditions, noting discrepancies and managing inventory processes.
• Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
• Ensure proper temperatures in cases and coolers are maintained and records logged.
• Familiarity with country of origin labeling and regulations.
• Develop performance goals for the department and empower associates to meet or exceed targets.
• Provide training and development for associates on job performance, inventory, and Computer Assisted Ordering.
• Maintain and enforce safety programs, identify unsafe conditions, and report incidents to management.
• Confirm that all safety risks, incidents, or illegal activities, such as robbery, theft, or fraud, are reported promptly.
• Support and assist in customer and employee situations, including interactions with minors, individuals with special needs, and older adults.

• Effective communication skills.
• Basic math proficiency (counting, addition, subtraction).
• Ability to handle stressful situations calmly and professionally.
• Current food handlers permit required once employed.
• Adequate knife handling skills and speed.
• High school education or equivalent preferred.
• Prior management experience preferred.
• Knowledge of cutting, traying, wrapping, and labeling.
• Seafood experience required.
• Retail experience advantageous.
• Proficiency in a second language (speaking, reading, and/or writing) is a plus.
• Ability to establish trust and respect among associates.
• Capability to collaborate with associates to achieve company/store goals.
• Strong scheduling skills to manage customer volume during operating hours.
• Conflict management skills, nonconfrontational and cooperative.
• Honesty, integrity, and ethical conduct regarding customer and business information.
• Ability to follow directions and seek assistance when necessary.
• Competence to perform essential duties with or without reasonable accommodation.

• Comprehensive healthcare coverage (medical, dental, vision, prescription).
• Flexible scheduling for full‑ and part‑time roles with paid time off, including holiday and sick leave.
• Tuition reimbursement of up to $21,000 over a career.
• Employee assistance program and confidential financial coaching.
• Associate discounts on purchases and products.