Seafood Clerk

Seafood Clerk

As a primary contact for Safeway customers, the Seafood Clerk provides friendly, courteous, and helpful service. Cuts, weighs, wraps and packages seafood for sale in the seafood section of a grocery store. Cleans product, weighs, wraps, and places in display area. Logs temperature in freezer and cooler and maintains area in a clean condition.

• Provide customer service as currently defined by the employer within the scope of the position and within company policy.
• Speak with customers to resolve problems with sales, dissatisfaction with service or product or other problems related with the operation of the Seafood Department.
• Handle seafood products of varying weights.
• Operate electronic scanning scale to record weight of item packaged.
• Apply price tags to item wrapped.
• Obtain items from case on special order for customers.
• Maintain cleanliness of seafood area, including wiping up spills, cleaning surfaces and cleaning equipment used in cutting and wrapping.
• Replace stock in displays in the seafood area.
• Answer questions regarding availability, applicability and price of seafood items.
• Takes and prepares special orders.
• May order product.
• Make signs for displays as needed.
• Other duties as assigned.

• Ability to follow company customer service procedures. Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to understand and follow instructions.
• Ability to work independently when necessary.

None

Varies depending on store location and state/county requirements.

Inside: 100% Outside:
Rare

Temperature Extremes: 0-42 F.

Chemicals:
None. (Some self cleaning departments will use chemicals)

Wrapping machine, knives, computerized scale, six-wheeler, bailer, box knife, telxon, pens, pencils, office supplies.

Constant (over 70%)
Frequent (30-70%)
Occasional (10-30%)
Seldom (1-10%)

Lifting:
Constant lifting of 1-10 lb. Frequent lifting of 11-35 lb. Occasional lifting of 36-50 lb.

Carrying:
Constantly carries 1-10 lb. Occasionally carries 11-20 lb.

Pushing/Pulling:
Constantly pushes/pulls 1-10 lb. to move stock to wrapper and about display area into push later carts. Occasionally pushes/pulls 11-35 lb.

Reaching:
Occasional at or above shoulder level reaching. Occasional knee to shoulder reaching.

Standing:
Constant standing while on job. Sitting allowed on breaks.

Walking:
Constant walking while on job.

Climb/Balance:
Seldom climbing/balancing. May use step stool or ladder.

Trunk Functions:
Frequent bending of head when serving customers. Frequent twisting when cutting, wrapping and serving customers. Seldom neck rotation, bending/stooping, crouching, squatting, and kneeling.

Upper Extremity:
Constant handling/grasping to prepare and place product for sale. Frequent repetitive motion when cutting and wrapping.

Vision:
Depth perception is used to move about meat and seafood area of the store and to push cart back and forth through crowded areas and past moving machinery. Near vision is used to cut, wrap, and price product.

Hearing:
To take orders from customers and obtain information from other employees.

Speech:
To provide service to customers and provide information to other employees.

The pay range is $17.38 to $23.57 per hour, but no less than the local minimum wage. Starting rates will vary based on things like location, experience, qualifications and the terms of any applicable collective bargaining agreement. Dependent on length of service, hours worked and any applicable collective bargaining agreement, benefits include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation pay (accrued based on hours worked), paid holidays (9 days annually), bereavement pay, and retirement benefits (pension and/or 401k eligibility).

The above statements are intended to describe the general nature of work performed by employees assigned to this job. If you have questions regarding your ability to physically perform the listed job duties and requirements e.g. lifting, standing, bending, etc. – please speak to your Store Director. All team members must comply with Company, Division, and Store policies and applicable laws.

The responsibilities, duties and skills required of personnel so classified may vary within each store and from store to store.