Technology Solutions Manager - Software Sales

Overview

Raymond West is looking for an eager Technology Solutions Manager to join our Sales Team. The Technology Solutions Manager is responsible for selling and promoting iWarehouse Suite of Solutions. Responsibilities may also include receiving requests and inquiries from customers and providing product and price information, including quotations (bids). Position will include contacting customers, explaining product features and answering any questions that customers have and negotiating prices.

• Develop, organize, implement, and oversee programs, policies and procedures.
• Ensure achievement of installation, training, and implementation goals.
• Render decisions with respect to key department issues impacting overall service and performance.
• Provide input to senior leadership for annual budgets and sales forecasts.
• Participate in company or department projects.
• Work closely with other departments and communicate with all levels of employees, customers, and manufacturers both verbally and in writing.
• Demonstrate drive and initiative.
• Maintain a professional attitude in all matters.
• Correspond with vendors and respond to inquiries in a timely manner.
• Manage time efficiently.
• Responsible for creating sales and marketing plans to sell high level technology solutions.
• Establish and enforce sales quotas including but not limited to the following: iWarehouse suite of products, Labor Management software.
• Manage iWarehouse Implementation process to meet customer expectations.
• Manage after-sale efforts to ensure complete customer satisfaction.
• Focus on major products like the iWarehouse suite to achieve Raymond DOD goals.
• Work with Raymond core sales representatives to assist in product training, sales calls and project quoting for all iWarehouse offered products.
• Achieve gross margins and profitability targets for new equipment sales.
• Grow sales revenue through existing customer base and new account development.
• Provide accurate and timely information used for managing the business, including leads, proposals, marketing data, competitive data, sales forecasts and expense management.
• Cultivate a team environment and represent the company with loyalty, honesty and integrity.

• Excellent management skills.
• Excellent written and verbal communication skills to present in boardrooms.
• Excellent organizational and time management skills.
• Ability to perform duties under minimal supervision.
• Proficient in Microsoft Office Suite and similar software.
• Ability to maintain effective working relationships with employees, coworkers and managers in other departments.
• Willingness to work off-hours as needed and to assume more responsibility as required.
• Knowledge of the operational challenges distribution, manufacturing and warehousing professionals face.
• Excellent customer service and communication skills with an aptitude for analyzing and solving problems.
• Ability to multi-task.
• Ability and willingness to travel.
• Material handling experience is a plus.
• Knowledge of lift truck telematics.
• Technical aptitude.
• Product and company training will be provided.

• Bachelor’s degree.
• 4 years related experience and/or training; or equivalent combination of education and experience.

• Ability to read, write, and speak fluently in English.
• Ability to read interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before vendors and customers.

• 30% (10 hours a week).

RW provides medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with.

Check us out at www.raymondwest
. Raymond West has a great group of loyal and hardworking employees who help us maintain our exemplary level of sales and service.

Apply online via the submit resume button provided. We are an equal opportunity employer and encourage all qualified persons to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We are a drug-free company.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.