Inside Sales Representative

Location:

Auburn, Washington, United States

Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Richelieu serves an extensive customer base including kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, doors and windows, residential and commercial woodworkers, and hardware retailers including renovation superstores. With over 144,000 product offerings and 112 locations in North America, Richelieu maintains a state-of-the-art field force serving over 110,000 customers and continues to lead in a dynamic industry.

Since 1968, Richelieu has upheld core values that guide all actions. The Five Core Values are Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership. These values support our mission: to enable customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.

Our Opportunity We are seeking an Inside Sales Representative to join our team at a branch location for a Monday - Friday, day shift role, selling and supporting customers with a wide variety of cabinet-making and storage solution products. Visit  to learn more.

Why Work for Richelieu?

Being a member of the Richelieu team means being part of something bigger than yourself. As a growing, international organization that values its people and culture, offers career development opportunities, and promotes a balance between work and home, Richelieu is a company our employees are excited to be part of.

The Inside Sales Representative is a critical role focused on inside sales development for a portion of our local sales region, representing Richelieu products and primarily serving the cabinet-making industry.

• Assist Richelieu customers by phone, email, and in person at our local branch showroom; research and place orders for building materials products
• Learn and stay abreast of products, changes, and trends within woodworking, kitchen & bath design, and cabinet making
• Seek out new business opportunities with customers via phone, placing orders as well as providing sales quotes
• Work closely with outside sales representatives on customer orders and quotes; research pricing and availability for various items in multiple product categories
• Research product solutions for customers to solve field-project issues
• Maintain and uphold Richelieu s Five Core Values while striving to achieve and surpass our company s sales objectives
• Hours of operation are Monday to Friday, day shift only
• Position may require lifting/pushing/carrying items up to 50 pounds

• A motivated, customer-focused individual, eager to provide top-quality customer experiences when ordering or installing Richelieu products
• Adaptive, responsive to customer and team inquiries, and an excellent communicator by phone, email, and in person
• Prior inside sales, or customer service experience is helpful, ideally at a desktop or office-based setting
• Inside telesales experience preferred in the industrial market.
• Knowledge of woodworking, cabinetry, kitchen/bath design, architectural hardware, or related building materials experience is helpful
• Strong problem-solving skills; able to prioritize tasks, organized, and highly comfortable with technology (uses AS400 database software daily)
• Strong sense of drive and creativity, ability to communicate persuasively and informatively with all types of customers and coworkers
• Proficiency with Microsoft Office applications; must be able to effectively use Word, Outlook, and Excel for daily responsibilities and tasks
• AS400 experience is helpful, but not required

• Total annual earnings (base pay + commission) potential for the first 1-2 years is estimated to be approximately $70,000 - $105,000 (with no cap on commissions; total earnings will likely increase over time)
• Group insurance program (medical, dental, vision, life, disability, etc.)
• Employee Stock Purchase Plan with employer matching
• 401(K) with employer matching
• Paid vacation, holidays, and sick days
• Company discount program available

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