Inside Sales Representative- Auburn, WA

Inside Sales Representative

Looking for stability? We’re growing fast and offering lifetime careers in a supportive work environment.

Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America.

Since 1954, Woodgrain has been proud to be family owned and operated.

• Competitive compensation package (base pay & commission)
• Career advancement opportunities
• Medical, Vision, Dental Insurance
• Paid time-off (PTO) and company paid holidays
• 401(k) Retirement Plan with company match
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Group Term Life Insurance and AD&D
• Employer Paid Long‑Term & Short‑Term Disability
• Voluntary Supplemental Hospital and Accident Plans
• Employee Assistance Program
• 8 Company Paid Holidays & 1 Floating Holiday

• Work with customers to convert inbound inquiries into actual sales.
• Overcome technical and business objections for prospective customers.
• Emphasize salable features, quote prices, and prepare sales orders for orders obtained.
• Make outbound sales calls based on sales activity plans generated by the Sales Manager or General Manager.
• Develop and maintain customer relationships.
• Estimate date of delivery to customer based on product knowledge, order processing, production and delivery schedules.
• Investigate and resolve customer problems, including warranty service.
• Update customers of any changes to the promised delivery date.
• Enter new customer data and other sales data for current customers into computer database.
• Comply with required company policies and procedures.
• Communicate with buyers on product shortages or quality issues.
• Additional duties may be assigned.

• Associate's degree or equivalent from a two-year college or technical school;
  Bachelor's degree preferred.
• 3-5 years of related experience and/or training; or equivalent combination of education and experience.

• Proficient computer skills; experience using Microsoft Excel, Word, Outlook and PowerPoint (intermediate or advanced).
• Must exhibit customer service skills and the ability to develop relationships over the phone.
• Results driven and ability to generate innovative and creative solutions to problems.
• Ability to develop quick rapport with employees and customers.
• Possesses general business acumen.
• Ability to manage multiple projects.

Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.