Program Coordinator

LCSNW Dons Place Main, 9 16th Street NW, Auburn, Washington, United States of America

Posted Tuesday, May 12, 2026 at 10:00 AM

Compass Housing Alliance is proud to be a division of Lutheran Community Services Northwest (LCSNW). LCSNW partners with individuals, families, and communities for health, justice, and hope by providing support services in key areas such as behavioral health, child wellness, refugees and immigrants, and support to aging adults and people with disabilities to live independent lives. To learn more about the agency, visit (Use the "Apply for this Job" box below)..org

• A 40 per hour work week to ensure work/life balance
• Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy
• Employer-paid short- and long-term disability insurance
• Life insurance coverage at no cost to you
• Up to 2 weeks of vacation in your first year (based on hours worked)
• Up to 2 weeks of sick leave (based on hours worked)
• 12 paid agency recognized holidays
• 2 floating holidays to use your way
• 403(b) retirement plan with employer matching (eligibility applies)
• Access to our Employee Assistance Program (EAP) for you and your family
• Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status

The Program Coordinator provides oversight and coordinates programming for the assignedsupportive housingprogram. Programing will directly addressguestbarriers and enable a smooth transition from homelessness intothe nextstep ofhousing.

They work withthe

Program Manager tofacilitatedevelopment and expansion of services and facilitymanagementthrough engaging in the community and building networks. Time is divided between leading shift coverage,supervisingdirect service staff, administrative tasks, schedule management, HMISmanagementand case management support.

All responsibilities are conducted in a manner consistent with the spirit of the Compass mission and its philosophy of care.

• Program Coordination:
• Coordinate daily operations ofprogram.
• Liaise and communicate with partnered support services such aslocal foodbank, OSL, CEA, Shelterprovidersand others.
• Liaise with local community service providers, City staff and King County staff and programs in facilitation ofparticipant referrals.
• Preparetimelyandaccuratemonthly, quarterly, and annual statistics as required by funders and the agency
• Know and understand the contracts andensurecompliancewithcontractsisbeing met.
• Provide supportive crisis counseling and case managementsupportto programparticipantsas needed.
• With Program Manager,assure the maintenance of all necessary logs, records, reports, and statistics.
• Participate in ongoing training and program development.
• Train and ensure the enforcement of program policies and agency rules.
• Work in conjunction with other Compass programs to support the agency'smission.
• Staffing
• Hire, train, and supervise
  
  Shift Supervisors and the Program Assistants,both regular and relief, to ensure effective delivery of trauma-informed services.
• Develop schedule and ensure shift coverage.
• Provide leadership support to all program staff.
• Serve as the first point of contact for staff call outs and no shows, which may require finding relief coverage or covering the shift yourself.
• Manage staff scheduling and ensure adequate coverage to provide service delivery.
• With Program Managerfacilitateregular team Staff Meetings.
• Participation in Service Delivery
• In support of the program,workwith Program Manager and the Housing Services Director to helpfacilitateprogram improvements and developments including staffing decisions, and auxiliary services.
• Build andmaintaina network of community providers and services to addressguestneeds, serving asliaisonwith referring agencies.
• Provide and model de-escalation and crisis intervention, developing a supportive milieu. Act as a model for front‑line staff.
• Perform daily activities as needed to keepthe programrunning smoothly.
• Leadership
• Advance diversity, equity, and inclusion in all aspects of the work. All employees are expected to make efforts in their work and in their conduct to advance diversity, equity, and inclusion at every level.
• Maintain a favorable working relationship with all other agency employees to foster and promote a cooperative and harmonious working climate.
• Project a favorable image of the organization to promote its aims andobjectivesand foster and enhance public recognition and acceptance of all its areas of endeavor.
• Perform all duties and responsibilities ina timelyand effective mannerin accordance with established agency policies to achieve the overallobjectivesof this position.
• Serve as a member of the management team.
• Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
• Take prompt corrective action where necessary or suggest alternative courses of action which may be taken.
• Handle conflict situations proactively and effectively, modeling good conflict resolution skills.
• Create a…