Dispatcher - Auburn

Taylor Metal Products is a leading manufacturer of high-end steel roofing and siding products. We have been in business for over 40 years and continue to grow each year. We always hold true to our motto, Quality Products, Exceptional Service.

We are seeking a Dispatcher to join our team who will be responsible for coordinating deliveries of materials, supplies, and services in a timely and efficient manner that prioritizes customer satisfaction while adhering to established safety standards.

Supervisory and Management duties:

Typically, 5-20 subordinates including Delivery Drivers Supervisory tasks involved:

Directing Training Essential  Functions:

Monitor personnel or equipment locations and utilization to coordinate service and schedules.

Schedule or dispatch delivery vehicles to appropriate locations, according to customer requests, specifications, or needs.

Oversee all communications within specifically assigned territories.

Relay work orders, messages, or information between delivery drivers, supervisors, sales team, or customers.

Confer with customers or supervising personnel to address questions, problems, delivery instructions, or requests for service or equipment.

Prepare daily work and run schedules.

Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.

Receive or prepare work orders.

Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.

Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.

Arrange for, and dispatch, roadside assistance and/or repairs to company vehicles.

Arrange for necessary repairs to restore service and schedules.

Ensure timely and efficient movement of deliveries according to work orders and customer specifications.

Coordinates and trains drivers according to and in compliance with DOT regulations and company rules.

Provide updates to customers on delivery status.

Order supplies or equipment and issue them to personnel.

Perform related duties as assigned by supervisor

Maintain compliance with all company policies and procedures

Benefits:

Medical, Dental, and Vision insurance

Employer matching 401k Paid Vacation Time Paid Sick Time Paid Holidays

Qualifications:

High school degree or equivalent preferred

Basic math skills

Written communication skills

Reading skills2-5 yr. external delivery driver exp. preferred

Forklift certification required (will certify in-house)
Valid Driver’s license

Taylor metal is committed to equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, disability, age, genetic information, protected veteran status, or any other unlawful factor and complies with all applicable laws including those regarding consideration of qualified applicants with criminal histories (such as the San Francisco Fair Chance Ordinance).All external services required will be sought out by Taylor Metal Products Principals only – Recruiters, please do not contact Taylor Metal Products for services.

No solicitations – Do NOT contact us with unsolicited services or offers.