Accounts Receivable Clerk

Benefits

• Health insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Dental insurance
• Employee discounts

Accounts Receivable Clerk

Department: Accounting

Reports to: Controller

Status: Hourly Non-Exempt

$17-19 an hour

Responsible for billing, collection and maintenance of the hotel's accounts receivable account and compliance of all credit policies and procedures.

• Process and send direct bill invoices to city ledger accounts, gather and verify backup information, establish an efficient filing system for timely billing, print and email statements within three business days, prepare and email follow‑up statements per SOP, and ensure compliance with billing guidelines.
• Ensure proper adherence to hotel credit policies and procedures: process all credit applications, notify Sales/Catering of billed account status, set up approved direct bill accounts, attend pre‑ and post‑convention meetings, and charge finance charges to past‑due accounts.
• Maintain accurate A/R balance: post city ledger and credit card payments daily, collect overdue accounts per established procedures, respond within 24 hours to disputes or inquiries, keep account records neat, and inform Sales and Catering personnel of account status.
• Participate in month‑end activities and report preparation: manage food and beverage inventories, produce month‑end reports and statements, perform closing journal entries, adjustments, and general ledger reconciliations.
• Prepare hotel revenue and receivable reports: weekly Accounts Receivable Aging Report, weekly Sales and Catering payment status reports, and review daily flash reports for accuracy.
• Process credit card transactions and refunds for Sales accounts and transient guests.
• Keep supervisor promptly informed of all problems or unusual matters requiring corrective action, attend required meetings, and develop informative databases for improved management decision making.
• Perform all accountabilities professionally, timely and efficiently, following company policy and projecting a favorable image of the hotel.
• Perform any other duties required to ensure the smooth operation of the entire hotel.

• Use computer spreadsheets and accounting software on a computer system.
• Visually, physically and manually count inventory, including stooping, bending, lifting, and climbing stairs.
• Verbally communicate effectively with guests and vendors to resolve billing issues.
• Communicate with managers, supervisors and fellow associates.

• Education:
  
  Bachelor’s degree in Accounting or Finance preferred.
• Experience:
  
  minimum 1 year in accounting or accounts receivable.
• Knowledge of English and local language.
• Ability to handle conflict situations professionally.
• Maintain a well‑groomed appearance and adhere to the hotel’s business‑attire dress code.

Maintain safety by adhering to safety policies, reporting all accidents immediately, supporting all safety programs, exercising caution when walking on slippery floors, and ensuring proper safety instructions before operating any equipment.

ARLLC, operating as Augusta Marriott at the Convention Center, functions seven days a week, twenty‑four hours a day. Employees may be required to move shifts based on business demands. Some weeks may involve fewer than forty hours, while other weeks may exceed forty hours per week.