Receptionist - Elementary

Overall Purpose

The job of School Receptionist is to greet and direct visitors; respond to inquiries from staff and individuals visiting the school site; and provide requested information and/or referral to other parties.

Building Principal

• Answers school telephone system for the purpose of responding to inquiries, transferring calls, and/or taking messages.
• Distributes items within the site (mail, special deliveries, packages, supplies, etc.) for the purpose of distributing materials to appropriate parties.
• Greets individuals entering the building (visitors, parents, students, vendors, etc.) for the purpose of responding to inquiries and/or directing individuals to appropriate location in accordance with established building security procedures.
• Maintains reception area materials and files (newsletters, event calendars, etc.) for the purpose of providing resource information to visitors.
• Maintains building information (use schedules, staff directories, emergency contacts, etc.) for the purpose of providing reference information.
• Oversees the distribution of mail/packages to staff for the purpose of ensuring delivery to appropriate personnel.
• Performs general clerical functions (scheduling, copying, faxing, data entry, filing, etc.) for the purpose of supporting office operations.
• Responds to emergency calls for the purpose of notifying appropriate parties to address immediate safety and/or security issues.

• Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

• Skills-based Competencies – Required to perform multiple tasks with a potential need to upgrade skills in order to meet changing job conditions. Specific skill based competencies include: operating standard office equipment including pertinent software applications; adhering to safety practices and procedures; promoting activities and/or events; screening telephone calls; using general office software applications.
• Knowledge-based Competencies – Required to perform basic math, read a variety of manuals, and/or present information to others; and understand complex, multi-step written and oral instructions. Specific knowledge based competencies include: professional/business telephone etiquette; concepts of grammar, spelling and punctuation; keyboarding; knowledge of community resources; office equipment and technology; personnel administration practices; recordkeeping and record retention practices; and school safety and security practices.
• Ability-based Competencies – Required to schedule activities and/or meetings; gather and/or collate data; and use basic, job-related equipment. Flexibility is required to independently work with others in a wide variety of circumstances; work with data utilizing specific, defined processes; and operate equipment using defined methods. Ability is also required to work with a wide diversity of individuals; work with similar types of data;
  
  and utilize specific, job-related equipment. Problem solving is required to analyze issues and create action plans. Problem solving with data may require independent interpretation; and problem solving with equipment is limited. Specific ability based competencies include: communicating with diverse groups; maintaining confidentiality; meeting deadlines and schedules; setting priorities; working as part of a team; working with detailed information/data; making independent decisions;
  
  attending to accuracy and detail; adapting to changing work priorities; analyzing issues and determining appropriate course of action; communicating with persons of diverse backgrounds; displaying tact and courtesy; organizing tasks; and working with frequent interruptions.

High school diploma or GED equivalent

The usual and customary methods of performing the job's functions require the following: some lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity. Generally the job requires 70% sitting, 15% walking, and 15% standing.

N/A

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Background Clearance

Non-Exempt